Auburn Village Townhomes

It's very beautiful and the people are very friendly and welcoming

When I put in the application for this complex I really thought I was applying for a quality apartment...SO FAR FROM THE TRUTH! I've been living here for almost 6 months and I HATE IT! Something breaks in this apartment every single month, normally right after I pay my rent. The office staff takes their time to put in work orders and the maintenance staff take even LONGER to make the repairs. When my heat broke it took 11 days for them to put in the work order, someone come out to figure out what was wrong, order the part, part arrive, schedule someone to come over to repair, someone actually arrive and then FINALLY fix it. Mind you, ITS COLD OUTSIDE! The staff is very unpleasant and unhelpful. At first when Lena came she tried to pretend like she cared about our heat not working and getting it back to working but that was a total front. No one in that office cares about what happens to the apartments, all they care about is collecting the rent. At this point I haven't been late but I've heard some of the unfortunate people's voicemails during visits to the office...the staff is extremely rude to whomever they're speaking to. My oven isn't working currently and I called it in on Friday. No one came out to look at it until Monday afternoon...after I had called a couple times. I'm just tired of all of the run around yet don't be late with your rent. I am praying that the last 6 months of this lease go VERY QUICKLY because I'm so ready to move! Good luck to anyone that chooses this complex!

my visit at Auburn village was a great experience very friendly people and very helpful

WATCH OUT!!! WATCH OUT!!! THIS IS A HORRIBLE PLACE TO CALL HOME. WE HAD LOTS OF MAINTENANCE ISSUES AND VERY POOR MANAGEMENT - THEY WERE SUPER SLOW AND REALLY DON'T CARE ABOUT OUR ISSUES. I CALLED ANTHONY ABOUT OUR MAINTENANCE ISSUE, HE IGNORED MY REQUEST, OFF THE PHONE ON ME WHILE I WAS STILL SPEAKING TO HIM, IGNORED MY CALLS AFTER CALLING BACK, AND LIED TO MY FACE WHEN I WENT TO THE OFFICE. HE ACTED REALLY RUDE AND HIS MANAGER SEEM TO BE OK WITH IT. IT IS CLEAR HE IS NOT THERE TO ASSIST ANYONE BUT TO GET A CHECK. I DO NOT RECOMMEND THIS TOWNHOME TO ANYONE! PLEASE SAFE YOURSELF THE STRESS OF DEALING WITH UNORGANIZED AND UNPROFESSIONAL MANAGEMENT TEAM!!!!!

The people in the office pretend to be nice. Once you sign that lease everybody attitude change. I told them up front I was not going to leave there a full year. They said we don't penalize you here if you need to break the lease, just give us a 45 day notice. I Notified the office they replied " Oh your good we can have someone in your apartment the following week there is a waiting list. I moved out leaving my apartment spotless. Two weeks later I get a 6,444 dollar bill for the remainder of the leaseand my deposit was forfeited, and they wanted $500 for terminating my lease. I wouldn't recommend this property to anyone. Read your lease through before signing anything. Don't trust them. Also they only do patch up work to maintain the apartments