The office is NEVER available. They NEVER return phone calls. Maintenance is NEVER available. You have to come in and physically fill out a form to get anything started. I work 6am-6pm. The office is open 9-5...closed weekends.
Do not lease here. While the community is nice, the property is managed extremely poorly. We have been deceived from day one and given the run around at every turn. We were pushed to sign a lease because a "limited number of new units were still available." "Miraculously," signing our lease didn't hold one of those units and we engaged in a lonnngggg waiting game filled with poor communication and a lack of answers for a month and a half.
We signed a lease around the first week of March...and got keys at the end of April. Great. Better late than never, I guess. Shortly after we get in, Spring hits and we try to use the AC...it doesn't work because...Well, it's not there.
We contact our leasing agent who "emails someone" and claims they will call us shortly to schedule the installation...the call never came. It's now May 30th and on a second trip to the office, I'm told our AC will be installed within 30-60 days....Again, it's May 30th...and we've already been paying rent for two months...temps are already long into the mid to upper 80s...our pet frog has already died from the heat and we've now had to spend 300 dollars on multiple window units which will undoubtedly result in an astronomical power bill.
Other tenants walk in during my rant with the front office who also are there for the same issue, hear 30-60 days, and walk out. Upon leaving myself, I speak to one of the tenants who left only to find out he has experienced EVERY SINGLE SAME ISSUE and is currently being told he will receive his AC JUNE 30th. He spoke of the situation with AC as widespread.
In addition, the contractors they hired to put these units together did terrible work. Things are not level, the trim work bends outward in several spots, the control arm for the glass door is broken and the kitchen floor bubbles up like a balloon if the master bedroom door isn't left open while the air handler is on.
Out of Space. You all get the point.
Westbridge Manor is committed to creating a great living experience in an exceptional community. Whether you are looking to purchase or lease a new or used home, we can help! Our community offers a private indoor/outdoor pool, clubhouse, newly renovated banquet room, hot tub, fitness center, full court gymnasium, RV storage and regularly scheduled resident events!
Macomb is a great place to call home. Located in the Chippewa Valley school district, Westbridge Manor is right about the corner from restaurants and shopping, and conveniently located near Oakland University, Wayne State University, Macomb Community College and Selfridge AFB. Call for an appointment or stop by for a cup of coffee and a tour of the community!
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