This apartment complex does not look like this. They constantly losing employees and then blaming all of the maintenance problems on previous. The buildings are old and are run by boilers with no way of controlling your heat. Only way to cool your apartment off in the summer is with one very old plug in AC. There are entrances for the apartment complex but two of the entrances are chained and locked. Since they are chained off there is no parking for the people that are living in the apartment buildings closest to Merriman. It's difficult to receive UPS and FedEx packages and the office is always closed due to meetings. You are able to access exercise room or put money on your laundry card when the office is closed. The pool was Green for the first month of opening. The place is not I repeat pet friendly. Pets are not allowed in the clubhouse by the pool area not allowed in the laundry area etc. It took five attempts from maintenance to fix my refrigerator and I had to throw out groceries. With no refund of the food I had lost. When I moved out they lied to me on several times regarding my refund of my security deposit. I was told by four people that it had been mailed out to later receive a phone call that they still had it in their office with no one there to sign checks. The new regional manager blamed all the problems on the old management. I did find out that the regional manager was trying to leave me voice messages but was calling the wrong person and addressing me by the wrong person's name and laughed when I corrected him. They will make up any reasons to not refund your money. If you do not clean your carpet before you leave they charge you if you leave anything even if it's a sponge behind you are charged a $75 trash fee. Unprofessional unethical and I would never ever refer anyone to this place
Poor management and maintenance. They promise to fix issues but never fix it. ACs do not work. Property manager is very rude and discriminates. Worst ever living experience for such a high rent.
I love how nice it is here and its so close to everything even the Motor City , the staff if very friendly and helpful , the rent is really reasonable for every thing you get here
They say 24/7 maintenance...Not true!!! If you have an emergency after business hours, you can forget about anyone answering the Maintenence line, or ever calling you back.
I have gotten to know each of the staff members and, they have definitely made me feel welcomed and wanted as a resident
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