Sign a lease and receive a $200 Visa Gift Card at move-in!!
Since Ive lived here (coming up on two years) my experience has been great. Maintenance is timely and friendly. The staff at the leasing office actually care and know me by name. Its been a great overall experience.
Very personable and knowledgeable . Sales person gave us a tour and answered all our questions.
The apartments are nice BUT management is terrible I filed a compliant for my apartment the first day I moved in ( Aug 1) yet her we are in Oct it hasn't been fix nor have they contacted me about any updates.
The most incompetent and unorganized office is at College Towne.
I first applied to sublease in late April, with the intention of moving-in in May. The entire reason I agreed to take the sublease was because an employee told me that July would be a half payment because the lease was up halfway through the month. We'll get to that.
After turning in all my paperwork, and not hearing anything for a week, I called. The clerk on the phone said they found my paperwork and put it on their boss' desk for approval. 4 more days pass. I call again. This time, the clerk lets me know that the woman who was handling my application has been let go and I have to resubmit everything and wait AGAIN. Finally I'm approved. It is now early May.
I go in to sign the sublease with the friends I'm leasing from. They had a pet who would be moving with them, and the office assured us the pet fee would be removed. Come June, it still had not been and it took them over a week to remove it from the bill.
Here's July. They are charging me for the full month, despite the fact my lease is up halfway through, and despite what THEIR employee told me. The office manager insist that the employee would never have told me that. I leave the office and call the friends I'm leasing from. They both agree that we were absolutely told that July would be half off.
The disorganization, attitude, and poor communication of this office is harmful to the leasers.
Just moved into town for a position with BWL. Made an appointment for Saturday @ 12:30 pm. I show up at 12:15. 'm told I can wait for an hour or reschedule. I reschedule for 10am the next day.
Later that day I get a phone cll from them "You missed your appointment today, would you like to reschedule?"
"Um, I didn't miss it, I showed up and you told me you were too busy."
"Ok, well would you like to reschedule"
"I already did reschedule, for 10 am tomorrow."
"Oh, Ok, we'll see you tomorrow"
I show up at 9:45am. The doors are locked. A guy in a white dress shirt walks out, looks at me, turns around and goes back into his office.
5 minutes later one of the Apartment personnel that was "too busy" the day before walks by.
At 10:00 I try the doors again, still locked.
All of this happened BEFORE they have me locked into a lease. Imagine the experience when they have you locked down!
College Towne Apartments in Lansing, Michigan, is located near Michigan State University and features one, two, three, and four bedroom apartments for rent that are furnished or unfurnished with FREE heat, cable, and internet in select apartments. Our apartments have many unique features and amenities such as upgraded interiors, in-unit washer and dryers, resort-style pools, volleyball court, and fitness studio with FREE tanning. When taking a break from work or study, join one of our planned activities or play and relax at our social club, THE SPOT, which has a fitness studio, locker rooms with sauna, resort pool, hot tub, pool table, theater, and social lounge. Our community offers easy access to MSU Campus, Cooley Law School, Lansing Community College, Baker College, Douglas J Aveda Institute, Excel Cosmetology, Downtown Lansing, East Lansing, Spartan Stadium, I-496, US 127, and four CATA Bus route stops. Interested in an individual Lease? Contact our office!
Lease Terms: 12 months. Pet Policy: Up to 2 pets maximum, $20 pet rent and $250 non-refundable pet fee.
Open until 4:00pm
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