Spacious living areas and the staff (both the office and maintenance) are attentive and address problems that I've brought to them. I would absolutely recommend this site.
I definitely love living here! It comes with many amenities including a pool, car wash, dog park, and gym. The staff are wonderful and quick to help with any issues. I love that there is a Kroger right down the road and there is a Starbucks coffee machine in the lobby of the leasing office which residents can use anytime! I would recommend living here to anyone moving to the Lansing area!
First let me say DO NOT LIVE HERE! If I could go back in time, I would have NEVER EVER signed the lease. When I called the complex I was told a different price than the apartment actually was but I still decided to take a tour. At the time since there were still a lot of vacant apartments I thought it was a nice place. I was extremely wrong. I ended up signing the lease, but within a week of moving in I started to notice things that were wrong. The toilets barely flush, the floor has warped, the shower quickly runs out of hot water, the thermostat changes to different temperatures when I havent touched it (i.e. when I had the heat on 65 it turned to 70 and when I had the air on 78 it turned to 85), and the blinds are broken. You can tell that this apartment was not built with well quality materials, might have well used paper and Elmer's glue. One of the biggest issues is how paper thing the walls are. After a couple of weeks people around me and above me had moved in. The people above me are extremely loud and the leasing office has done nothing about my complaints and they only get louder by the day. The people next to me argue a lot, which is super fun. There is always a yippy dog barking, which is also super fun. It has gotten to the point of I stay out of my apartment until 8 or 9pm so I dont have to hear all the noise, but I still do. Honestly, I had a mental breakdown while living here because the leasing office does not care and it is insane that an apartment I pay $1,000 a month for is so hellish. I work so hard and it is very tough to afford this place so it is beyond disappointing. Please do not live here, please do not. I cannot wait until my lease is up so I can be happy again, because I still cry about how there is nothing I can do to improve my living situation.
Where do I even begin...
I was SO excited to move into these apartments. The building I was moving in to was brand new, and it was supposed to be ready for move in June 2018. The move in date got pushed back not once, but twice, and I didnt end up moving in until August. (This shouldve been my first red flag.) Once I moved in, I noticed my stuff was feeling really damp. I started feeling really sick, and I wasnt sleeping well. Come to find out that there was MOLD growing in all of the apartments on the first floor due to high levels of humidity. I found out from the Xfinity guy who came to install my internet that it was due to the builders not letting the concrete set before they continued their work (it was a really big joke around town.) We had to have industrial dehumidifiers in our apartment for about a month, and they were basically coming in my apartment daily to move my furniture and spray for the mold. I was so sick and miserable that I ended up trying to call the property manager to break my lease. She never actually called me back, and would only communicate through email. Thankfully they did let me out of my lease, but the damage was done. Ive been moved out for about two months and I still havent received my security deposit or the reimbursement I was promised for my electric bill from the dehumidifier. Im looking into contacting a lawyer at this point, because this entire experience has just been a huge headache and I feel sick even thinking about other living in these apartments. Clearly these apartments were not built with quality, also evidenced by being able to hear every step your neighbors above you take. Who knows what else could be wrong with these apartments? I wouldnt recommend this complex to my worst enemy.
At Willoughby Estates, we're creating more than a comfortable place to live. We're creating an atmosphere that makes you feel at home. Our community offers spacious floor plans, modern furnishings and appliances, and all the amenities to match your lifestyle. Willoughby Estates is where luxurious living, affordability, and convenience come together!
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