Independence Green

lot of crimes happenin here these days

Its SAD that Every Review Ive read is ALL one Star, at least 20 up to Date Reviews and you have nerve to (From what Ive read) Trick People into Signing a Lease.

Don't be fooled by the pics. This place is old and Management is crap. They are painting exterior, and call it renovation. Whole place need to get reworked. Lots of hidden fees and only thing they will say it's in the contract. They don't even mention during signing the contract. Maintenance is very bad with responding to the issues too. They will take their sweet time to fix. It took 3 months to fix my problem. This place cost more than it's worth. I suggest you to buy a condo or something, I stead of dealing with management and maintenance.

We renewed our lease due to shortage of places to live. Well I should have just went homeless because this place is awful. We signed our renewed papers on time and turned it in. They were supposed to sign the papers and do their part but its month 4 into or renewed lease and we finally got our papers signed by them. During that 4 month wait we had to pay double in rent and I ended up dipping into my savings just to pay for rent every month. They told us the extra money that we paid would be put toward our future rent, but we have to pay full price this month. On top of that they are very slow to react to maintenance calls and they are awful about trash cleanup and mowing their yards. Also the pool was never opened in the summer and it takes a fortnight to reach someone at the leasing office. I know this may sound a little Karen like but this is no exaggeration.

Since JRK Property Holdings has taken this complex over, it has been a steep decline in every aspect of what an apartment complex should be doing. This company is infuriating to work with, and is a great example of what putting profits over tenants looks like. Simple question you want to ask? The office does not answer phones, and their voicemail box is always full. Any emails sent do not receive replies. If you walk into the office, youre told to sit in the waiting area by the manager until one of the already busy staff members are done working with a potential new tenant. Want consistent hot water? In two years at this complex, the hot water broke on five separate occasions. When this happened with JRK, it took them OVER A WEEK to fix. Upon requesting a weeks worth of rent back from them, the issue was miraculously fixed two hours later. Want a clean complex? Once JRK took over, they immediately REDUCED the size of the already full garbage containers, so there is constantly trash and litter blowing all over the place. They seemingly never pick up the trash from the green space receptacles (dog bags), and the grass is rarely cut. Want to use the pool? The pool has not been operational since the summer of 2020, due to the inability to hire a lifeguard. Lease contract questions/renewal? I received no contact from JRK when it was getting close to my 60 day notice requirement, so I had to draft my own letter, hand deliver it to the office, and send a copy by email to make sure they were fully aware of my intent to leave. Pest problems? The pest control people only come on certain days of the week. This was great news when I had an ant problem, and no one could be sent out for 48 hours. I instead had to manage it myself. By the time someone got there, they put a couple extra traps down and called it a day. Want a nice online portal? Their online portal is laughable. About all you can do is pay rent, submit a maintenance request, or review them.