Citation Club

A beautiful place to live, with great management, and lovely amenities!

Beautiful community, great location, excellent amenities! Friendly residents and super-responsive management team! No worries, and all the luxuries!

Do not recommend at all. I lived in Citation Club with my Family for about 4 years, we did not have a lot of options to consider to move to another place because of Covid and my pregnancy later. I do not recommend this place at all, they have the worst Customer Service ever, it's all about avoiding maintenance expenses or any other investment. At the end, you will be obligated or threatened by lawyers to pay for all the maintenance required so they can rent the apartment again. They kept our deposit and charged us more than $1,000 USD for painting, carpet renewal and cleaning. We lived there for more than 4 years and we left the apartment in a good condition. It is expected for the owner to renew the apartment for a new lease. The apartments are old, you have to deal with the kitchen appliances maintenance often, if something is broken they'll take from 2 weeks up to a month (best case scenario) to fix it once you place a repair order and call several times. The staff will walk into your apartment at anytime because you have to follow their schedule and availability and they will never remove their shoes. Do not worry about asking, they do not have time to deal with your request. Our car was also damaged there with the lawn sprinklers, they left the water running against our car for a weekend, instead of ground irrigation. We asked the staff to escalate the situation and we just got a NO for an answer. They can't take responsibility if the incident happened in the parking lot (public area) as if it was not inside the apartments complex. Do not expect anything from Citation Club management or their staff, you will never be treated as a Customer. Well, you will before signing the lease and then get ready for a nightmare.

I really want to like this apartment complex but Ive been dealing with an issue of rodents in the ceiling of my bedroom for almost a month now. Its affecting my sleep since I hear scratching and tearing of materials in the walls all night. Ive called the front office and they havent been much help, and they even gave me the number to the person they have for pest control (as if its my job to take care of the issue myself) and he hasnt helped at all. If anything its gotten worse. Im tired of losing sleep while paying a large amount for this apartment and they wont help with the rodents in the ceiling. Highly dissatisfied.

I'm very interested in seeing your rental apartment

I have stayed here two years and have enjoyed my stay with no issues that wasnt addressed. The staff was on point and friendly.