The following items need to be addressed in order to keep residents satisfied: - Notification of packages at the office. I've had several instances in which I had no idea I had a package at the office. One package contained food and it was spoiled by the time I received it. - The roads. They are horrible. The office parking lot was recently paved, but the roads get less than decent patch work. Unacceptable. - Make trash pick up an option. - Cable! Find a new carrier, Suite Solutions is awful!
In more than 10 years here, my overall satisfaction has been excellent but certain circumstances, largely not the fault of Fairlane Woods personnel or property, have made it an overall good experience.
With only minor concerns (e.g. no system for notifying residents of oversized letters/parcels left at office) we are very pleased with Fairlane Woods.
MICE, structural problems with our entire unit that have gone unaddressed for way too many months, deterioration in landscaping and outdoor debris maintenance, etc. I am finally considering moving out for the first time since I moved to this community in 2006. I was once so happy here until I just wanted to live here until we move New Mexico in 2017... But after having had mice destroy my art supplies, clothes, and wicker decor... After catching over 10 mice ourselves during the past 8 months...
the weekly events are fun and good to meet neighbours. staff is helpful and friendly. the apartments are nice. the only thing i don't like, and i feel other residents would agree with me is, is that we are obliged to stick to suite solutions provider. the internet is always slow even with the upgrade package i have. it's frustrating!!
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