Carlyle Place

Every time I have to contact the office about anything, the office ladies are extremely rude. Since I moved in back in march, they have recycled through multiple office workers and each new one seems to be more rude than the last. I have not had a working dishwasher since I moved in. They claimed to have ordered me a new one but that was months ago, with no word on when it will arrive. My broken dishwasher has disgusting water sitting at the bottom of it that has been there since I moved in. Every time I call about when the new dishwasher will be installed, they just tell me they will check on it and call me back, but never call. When maintenance did come to "fix" my dishwasher, they left all my lights on in my apartment, running up my electric bill, with no compensation or care from the office about their careless employee. My kitchen sink has very low water pressure despite being "fixed" multiple times, so I am forced to wash my dishes in my bath tub. My showers water temperature fluctuates from scolding hot to ice cold within seconds without ever touching the knob to adjust the temp. Now my air conditioning unit is broken, spitting out stale, moldy smelling air. When going into the office to put in a work order about the a/c, the office lady literally rolled her eyes at me. After reading other reviews this is not the first mold problem this complex has had, and they obviously don't care about their tenants since they have not fixed said mold problem in the past. I have left my number to have the property manager call me about these problems with no response.
Don't be fooled by the managements responses to other reviews telling people to call the office to get things sorted out, because when you call the office you are met with attitude from the office ladies with a promise of a call back, but they never call. This is just a money hungry complex with no care for their tenants.

Took forever to fix things. Parking lot never plowed well. Towed cars without notifying owner.

Maintenance takes an extremely long time to get back on things.

It's a nice place. Management is very kind and helpful. Apartment issues were resolved very quickly. The office is open 7 days a week. Carlyle works to keep a clean and pleasant living experience for its residents. I recommend them for a living place if you're looking to move.

This is a nice and quiet complex and I enjoy living here.