Maintenance is great. Office staff, too. Beautiful area, and reasonably priced.
The buildings are beautiful, I love my apartment, and the staff are extremely helpful. It has definitely become home.
The staff is quite friendly. While I do not necessarily have any issues with the physical apartment itself, I have had a lot of frustration with construction, maintenance and apartment entries. In all of the apartments that I have lived in, I have not had a complex where maintenance staff needs to enter my unit so many times. I understand that communities require upkeep but large scale projects are notified to the residents in too short of notice. Last summer they updated the plumbing, told us that there would be inconvenience and they would need to enter our apartment a week before beginning. The project lasted two weeks, where I would be woken up between 8-9:30 to have sheets laid out across my living room, bathroom, hallway and bedroom. But hey- for my inconvenience my roommate and I were given $25 to Chili's...
Fast forward to this summer, management decided to have my car towed so construction could have access to the sidewalk without my knowledge or consent, across the parking lot (also without any informal/formal means of contact to let me know). After getting back from work and seeing my car missing, I almost called the police to report my car stolen before I happened to see my car about 400ft across the parking lot. Just a few weeks later and they're repaving the entire parking lot, in this time we have to park on the opposite side of the complex.. While I'm sympathetic that upgrades are beneficial in the long run and sometimes necessary, this complex has time-and-time again failed to give residents proper notification and respect.
The administration and maintenance people respond to all requests quickly, efficiently, and politely. I enjoy the location quite a bit. The only downside is that the apartments are slightly higher priced than I would prefer.
nice apartment. friendly, helpful staff. maintenance team is quick and diligent. landscaping is good, except the pond could be cleaned from old pieces of wood and scrub floating in it.
Welcome home to the Ponds at Georgetown Apartments in Ann Arbor, Michigan, where luxury living meets nature! All apartments feature a host of amenities including a 2nd bathroom, washer & dryer, and fireplace. Visit our clubhouse equipped with swimming pool, whirlpool & 24-hour fitness center. Enjoy our picturesque landscape as you walk over the bridge and through the woods to our secluded pond with tranquil fountain. Feel tucked away in a peaceful setting and friendly community while you remain conveniently located to the University of Michigan campus, downtown Ann Arbor, Briarwood Mall, US 23 and I-94.
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