The managerial staff is rude and unconcerned with residents requests and concerns... it wasnt until the maintenance staff entered my apartment that I felt as if someone cared what I thought. The two woman in the office come off as irritated whenever I enter the office for a package or to pay rent. Overall, the property is pretty well maintained but based on the expensive rent prices for this extremely aged and low-quality apartment home, I would NEVER recomend living here
I currently live here and I wish I had never signed my lease. I moved into a newly remodeled apartment for $1250 a month. The day I signed my lease I did a walk through, which I was told I only had ten minutes to do, and I found multiple issues. There were doors that wouldn't shut, cabinets that wouldn't open, drawers that wouldn't close, and I was missing my washing machine/dryer. It was a month later before the machine came in. In full disclosure, I was given a $50 credit per month for the time with out the machine. Still I find myself disappointed with the management at this property. Shortly after moving in I gave a list of problems that needed to be fixed to the leasing office. I was told that the issues would be addressed as soon as possible. Three months later, nothing has been taken care of. Furthermore, I've been in contact with the leasing office multiple times via email, phone call and in person. Each time I'm told someone will get back to me within 24 hours with an answer on when the fixes will take place. And each time, I'm left hanging until I reach out again. I honestly feel like I'm just being blown off with hopes I'll become discouraged and just give up. This place gets a lenient two stars from me and I will definitely not be resigning my lease next year.
At Hidden Valley Club, you will enjoy resort-like amenities from racquetball/basketball and volleyball courts to a swimming pool. You will also experience the convenience of living in Ann Arbor because we're located near shopping, fine dining and entertainment. Fabulous amenities and superior customer service are just some of the benefits you can expect when you call Hidden Valley Club home.