I currently have some mixed feeling about The Point (formerly Alexan). The building and apartments are beautiful! However, the shift in management companies has been a little rocky in regards to relaying messages/changes. It is expected during a shift in management but I sure hope it improves! The shift wasnt as smooth as I would have liked it to be.
If I could do it over again I would live somewhere else. I moved here sight unseen because I was coming in from out of state, I went by their word that there was a dog park... to this day their website still claims it. There is no dog park. Most pet owners here are upset about that but this place could care less. They like to come into your apartment too, once they came in and knocked 2 holes in my wall and didn't call to tell me about it until after the fact. It took them 5 days to repair it. The trash compactor is not convenient if you live on the oposite side of the complex. I've emailed management a couple of times about little things and get no response. They send out mass emails about tenants instead of just talking to those tenants directly, with all of the cameras around here they know who's smoking or not breaking down boxes or taking too many sugar and cream packets from the clubhouse... Yes, we actually received an email that someone was taking too many cream and sugars.This place is too expensive to be so ridiculous. I'd move tomorrow if I could.
The property is quite nice but management is terrible!!! The first time we toured here the leasing agent didnt show up for our appointment and when we moved in no one was here to give us our keys! Even after we made sure to verify again and again that someone will be there. This is a new development and it seems they havent quite figured out what it takes to competently run an apartment complex.
Nice and beautiful apartment
Our Leasing office is Now Open! We invite you to stop by for a tour. Appointment not necessary but masks required. Nestled a mere 40 minutes outside of Boston, your future home in North Billerica has the serenity of being surrounded by beautiful foliage and parks while also having all of the location and amenities you could possibly desire. We offer a variety of brand new, design focused studio, one, two- and three-bedroom apartments with an assortment of spacious floorplans to choose from. We have crafted our luxury amenities to reflect our residents' lifestyles, including a salt water pool, electric car charging stations, an interactive game room and a high tech gym with Aktiv virtual trainers and Peloton bikes. The Point at 3 North is minutes away from 3A, I-495, and I-93. There are a variety of restaurants and cafe and grocery stores within two miles. The Burlington Mall is less than 20 minutes away, with over 175 stores to fulfill all of your shopping needs. This location ...
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