When we first came for a visit, I was impressed by the cleanliness and upkeep of the facilities. Now that we've lived here for a year, I can attest that the public spaces remain clean, the hallways are regularly vacuumed, the landscaping is tended to, etc.
Most importantly, what has made our experience here truly exceptional is the staff.
I have to start with the maintenance staff, they are phenomenal. We have submitted a handful of requests, each one has been promptly addressed. A few months ago, our hot water heater stopped working. I submitted the maintenance request and Leon came by a few hours later. He took a look then explained that it needed to be replaced and apologized that it couldn't happen until the next day. Sure enough, it was replaced by the time I came home the following day.
My coworker (who lives elsewhere) recently went almost a week without hot water waiting for hers to be replaced... ours was replaced in a day and a half.
Not only is the maintenance staff super responsive, but they are always efficient and so pleasant.
The staff honestly just goes above and beyond. I can't count the number of times I've been walking from the car with my hands full of groceries and one of the guys who is taking the trash out or fixing something in the garage stops what they're doing and comes running to get the door for me. Mitch in the leasing office frequently checks in, has always been available for questions, effectively communicates, and is truly a pleasure to work with. Mary-Caryl and all the concierge staff are professional and available to help with anything you need. One day Harujdin from maintenance saw someone he didn't recognize walking out with our dog (who is our baby). He immediately went and checked with the concierge to make sure it was someone we had left a key for. It is so comforting to know you have people looking out for you.
It's these examples of kindness and community that had the biggest impact on our decision to renew.
A beautiful safe community living
Very good community. I like the ample parking space.
I decided to stay an extra year because the community serves all of my needs and the staff is excellent--very professional and understanding.
Everything about Avalon at Newton Highlands is luxury and comfort. To top it all off, the leasing office is all about being kind and generous to the people living here. It is a great community and I recommend it to everybody.
Avalon at Newton Highlands features newly renovated apartment homes just outside of Boston. These Newton apartments are designed with studio, 1, 2, and 3 bedroom apartment layouts and include washer and dryer, private balcony or patio, modern kitchens with quartz countertops, stainless steel appliances, and hard surface vinyl plank flooring. This pet friendly community offers a 24 hour fitness center, outdoor sports court, a heated outdoor pool, barbecue areas and picnic tables, and dog run. Avalon at Newton Highlands is located within a half mile of the metro/subway station with easy access to Cambridge and Route 128. The community is also in close proximity to Boston College and Law School, Mount Ida College, Lasel College, Andover Theological College, Brandeis University and Hebrew College.
Lease terms are variable. Please inquire with property staff.<BR>