Towne Estates..relax and unwind in a country club atmosphere.
I fond Towne Estates to be one of the better apartments that I looked at. The office people are very friendly and helpfull. Melrose is also a convenient city and is central to other towns and cities
My first initial visit was extremely nice. The lady I talked to her name is Linda. She is well informed and really is a well knowledgeable person. She has helped me tremendously. I will be moving in in a few months. The area is well kept and the apartment is very clean, airy, and bright. THANK YOU TERRACE ESTATES.
I am very chocked by the level of customer service at Towne Estate. Everytime we stepped in the office and communicate we them on the phone we have to deal with a very cold attitude from the management. They is currently no water in the property since last night, We can't shower ourselves or the baby not to mention we cannot flush the toilets or clean the dishes. Today i stepped in to get some water from their water dispenser Aat the leasing office and was clearly asked what I am doing here. I wasn't offered any explanation as to how they are dealing with the water situation or any apologies. This is a big sanitary issue!! I can't express how I am disappointed by their service.