Discover new luxury apartments in East Boston. It doesn't matter where you started. What matters is where you go from there. Let your heart be your compass, for it points east. A new horizon. Where discovery lies around every corner. It's East Boston. But when you live at Portside at East Pier, you'll just call it home.
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For the high rent that they charge and their advertisement of luxury apartment, living in this building complex was nothing close to what we expected and it was a bad disappointment since we had sincerely looked forward to our stay there. I think with paying few thousands dollar of rent, tenants at least deserve peace and respect at their home.
Building management was very unprofessional with noticeably weak customer service skills. They didn't have integrity and they were not reliable. They "boss" around and disregard you if you have concerns or questions.The building is not properly designed and constructed to proof the outside and exterior noise. There were ongoing multiple major construction activities around the building. The construction trucks, activities and back up beep and alarm noise start from 7am and go all the way till 7pm, Monday through Saturday. There was also a fire department building one block away in Sumner St, in case you have sensitivity to every hour fire and emergency noise. Sumner St, and Marginal St were also usually conducting heavy and industrial trucks. In addition, Building is very close to airport and the noise isolation in walls and around windows are not installed in a way to block such constant loud noise. lastly, If you are renting in the new building, your unit may face the main outdoor patio, which seemed to be crowded with about 15-30 people who loudly grill and play until passed 10pm. Utilities were not paid and not included in the rent. Expect Water&Sewer and Electricity bills "each" for $150-$250 per month. Appliances in the unit were cheap quality and did not work properly. Windows screens were damaged and bugs could get in. Windows blinders were cheap quality.
To expensive for the quality of apartment.
Are we not allowed to give 0 stars? Well then, the view is the only reason I'll give it 1 star. The management team is terrible. Try calling them during the day anytime from Monday to Friday 8am-5pm and I GUARANTEE they won't answer. They are terrible at helping you with anything. Very condescending and they act like pricks. They'll be so nice when you sign the lease of course, but they will not ever help you with anything from that point on. It's pathetic. Newer apartments are coming to Eastie so please go there instead, these people are genuinely the laziest. On top of that, they charged me $850 when I moved out, even though our apartment was spotless. Literally the worst and laziest management team.
Even the view is just surrounded by teenagers smoking weed. The hallways smell like weed. The gym is tiny and the internet doesn't work there. Unless you live on the top floor you will hear EVERYTHING happening above you, it's unbearable at times. Dogs are barking all the time, and the walls are paper thin, so you will hear your neighbors. The "events" consist of a small table with 5 granola bars up for grabs while two people talk at you about things you don't need. Other than that, maintenance is great and so is the concierge. But what's the point if the person running the show is terrible at their job? Don't waste your money here. Better options are out there.