West Square

Terrible Apartment, My windows leak and bills are significantly because of the broken windows. They are fixing some but not all.

Really great staff! Everyone is friendly and helpful.

0 out of 5 - Do NOT live at West Square Apartments, worst experience I have had in any apartment. Although they state themselves as Luxury, the overall experience is far from it except for the cost. NOISE unless you are on the top floor, you will hear every step and action that your above neighbors make. From walking, to opening doors, opening cabinets, everything not only makes noise but causes vibration throughout your unit. The overall quality of the build just is not good. If the management then rents loud neighbors above you, they will do nothing to alleviate that. We were told our neighbors were a nice couple that had moved in above us and were out of town a lot of the time. After speaking with concierge and going upstairs to knock we realized they had rented the unit above us to 3 people on the lease who constantly had friends over. This led to noise complaints after 10PM for the better part of the year. The management did nothing about this. TERRIBLE MANAGEMENT the management may be the worst part of this building. From not providing the right paperwork when we signed lease and having to ask them 10 times how we paid electric and gas, to their inability to stop units from throwing parties (wouldnt give warnings or kick people out), to not handling maintenance issues, to just overall not being good at what they do this is a luxury building then they should have solid staff, and they do not. When the neighbors are having parties and people over several times a week all hours of the day, the response shouldnt be you can move. Every neighbor we spoke to have the same issues with management and couldnt wait to leave. They even asked us to park outside the building and pay for parking to get lines painted, and when the painter forgot to finish, they had us pay again to park our car offsite instead of just finding us a free spot. Overall just terribly mismanaged. Could post 100s of emails that we had with the management that were just unbelieva

Huge units and great closet space. And the amenaties are sweet.

We signed the lease in July and we were supposed to move in, in August. The leasing agent sent over our lease everything was signed they deposited our check and sent the next steps on what we should do. We then got a new lease 5 days before we were supposed to move in raising the price by 400 dollars. They stated that parking was not included when indeed it was included in the first lease. We talked to them and said that we were willing to split the cost and they said after talking with corporate they could give us 100 dollars off. This seemed to be a scam because we called their corporate office and they had no records of them calling about our situation. So do not live here there management company is so scummy and tries every which way to try and trap you into moving there by raising their prices last minute.