A month ago, I went with my cousin to visit the leasing office. She was excited to sign her lease and move in. The leasing officer was professional and assured her the unit would be ready by her move in date. I was excited for her and WAS a potential tenant. Fast forward to the move in date....I helped her move into her apartment and notice some things that changed my mind about moving to this complex:
1-Neighborhood is nice
2- Quiet neighborhood
3- Gated community
1-Never enough parking. Shes looking for parking as Im typing this review!
2-Maintenance is very subpar and unresponsive. She called about all these issues....no response from maintenance.
3- Screws were EVERYWHERE on the grey carpet. My nephew and I kept stepping on them. We picked up at least 10 of them the first night. The next day my cousin found more screws on the floor.
4-One of the doors is broke.
5-One of the light plates is missing.
6- Maintenance left their supply box, broom, and dust pan in the unit. 3 days later its still in her unit!
6- And, to top it off....a foul smell was coming from behind the stove. My uncle moved the stove and found 2 dead mice!!!
She called maintenance and again...they were unresponsive.
She hasnt been there a week and has all these issues. I have definitely changed my mind about moving to this complex! No thanks! I will look at complexes in Owings Mills or Columbia.
My family used to be so happy here when we moved in 2015. The customer service was great and maintenance was always being done around the property for general upkeep, that is a thing of the past. I can not wait to move when my lease is up. Things have really gone down hill. Windsor Commons calls themselves luxury apartments, they have become standard at best. The hallways used to be kept spotless but now there is always trash on the floor and the walls in the hallways are dirty. Some of the maintenance crew look like they just got off of a level 5 prison yard and please don't get me started on the people that work in the leasing office. I sure do miss the old property manager Quinique, she was on the ball and ran a professional environment. For the amount of money we pay, we expect better. If you are looking for luxury, Windsor Commons is not it. Do yourself a favor and keep looking. Ghetto is more like it!
Has a lot of issues. No customer service. Maintene has to come in at least ten times before the problem has been fixed. They lie and tell you for finance was replaced, but it actually wasn't. These furnace filters are to be changed every season. This has not so you call, they they leave a paper on your counter saying it had been done. Called a month later, told the young lady on the phone, needed to replace it, I have allergies, had a note on my counter again saying it was. I boobies trap the door where the furnace is and it has never been disturbed at all. Still need filter. Never, ever had any, I mean any problem with maintenance, smoke detector,etc. They were great from the property manager, leasing agent and the maintenance man. They had more than one. They were are great, family oriented, pools party's, beautiful Christmas buffeted Christmas party. Had Christmas movies on the big movie screen. Very pleasant to deal with, no matter what. Don't know why they sold to Harbor as they are all about the money, not you signing that lease. It was told me by the previous property manager, that is why she didn't stay with Harbor. She is more in making her tenants come first, the money was second, but you still Had to pay on time, but if course you did, you loved where you lived. So sorry they sold to Harbor. Your choice.
Best Community in Windsor Mill!!!!
Parking is HORRIBLE. They need to assign parking for their residences because its not fair to pay all that money for rent only to search for parking when you get back from work or wherever you came from. There are days one cant even get a parking because its all filled up; so you are forced to park in a towing area and you pray you wake up on time to move your car before its towed away.
Windsor Commons offers a gated community that provides the perfect setting to live the luxury life that you deserve. With large, practical floor plans, convenient community features and designer amenities that have been carefully selected, you'll feel right at home from the moment you first visit us!Enjoy our state-of-the-art fitness center, enjoy a game on the tennis courts, relax with a movie in our movie theater or unwind in our Olympic-sized swimming pool. If you are looking for an apartment in Baltimore, MD that offers premium finishes, modern decor, convenient amenities, and luxury living spaces, you have come to the right place. Our residents never have a lack of activities within our community! We offer a clubhouse, a beautiful sparkling swimming pool, tennis courts, and a state-of-the-art fitness center. In addition, our residents enjoy full use of our on-site amenities, including extra storage, personally tailored welcome packages and
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