Where to start?!! Ive never really had any major concerns until now. When I became a resident, 3 years ago come April, the staff was very friendly, helpful and professional.Now, its like they train everyone to over talk you when you bring a concern to the office, as if they want you to hurry up because they have better things to do, or just say NO to EVERYTHING you are asking about! I have NEVER lived anywhere that I had to play 20 questions with the staff before speaking the property manager! I dont feel the need to keep repeating myself nor do I need a translator to talk for me! But, thats my experience EVER TIME i need to speak with her, which isnt often, because I dont like to be a bother! You have different tow companies on the property towing residents vehicle just to make a dollar! The office doesnt seem clear on their own parking rules, because we see tow trucks all day, when theyre not to come until 11:00 pm. But, youre stuck paying for your car to be released! Now, on to my issue...I recently found a bedbug in my apartment, it was at night, so I waited until the next day to report it. And I wanted to make sure I spoke with someone versus leaving a message. I found the bug on a Thursday, reported it that Friday and was told that NOTHING could be done until Wednesday OF THAT NEXT WEEK!!! But, ok...fine. So, I waited! By now, Im starting to get bitten! Now, keep in mind that when they come on Wednesday, its just to inspect! Now why would I need someone to inspect what Ive already confirmed? But, ok...fine. So in my time of WAITING almost a week, Im so frustrated, cranky, super tired, now Ive got insomnia, and paranoia because IM GETTING BITTEN!!! So, I come up with the bright idea to collect the bugs! Now, Im lying in bed, waiting to get bit so I can catch these blood suckers! Fast forward to Wednesday, inspection day. No one came until 2:17pm. just to look around, spray a couple of time then tell me the treatment will be done NEXT WEDNESDAY!
I have been a resident for a little over 2 years and i absolutely love the community. It is right in the middle of everything i need and the community is safe and have put together community activities. If you are looking for a place Heather Hill should be on your list!
Nice community and apts
heather hills is great i never here killings or gunshots and so i can peacefully play fortnite
Loved the unit and the amenities
Our Heather Hill Apartments has changed just for you! Our 1, 2 and 3 bedroom apartments have undergone quite a transformation! We now offer the choice of renovated kitchens and bathrooms all while preserving the living and closet space you need and deserve. Heather Hill will encourage you to transform your lifestyle! You can get in shape in our fitness center or simply sit by your very own fireplace. Heather Hill has something for everyone! Our apartments are nestled among mature and professionally landscaped grounds, giving you a tranquil retreat from your every day stresses. Yet we are just minutes away from I-495, shopping, dining, entertainment and the National Harbor. With our exceptional service, location and beautiful apartments you will find it easy to relax and unwind! Transform your lifestyle today!
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