The Gramax, located in the historic and vibrant city of Silver Spring, Maryland is minutes from downtown Washington DC. At The Gramax you will have the comfort and luxury experience of a posh hotel with the comforts of a private residence. We offer first class amenities including a State of the Art Fitness Center, Concierge, Valet Waste Service and ACH Payments. Silver Spring is steeped with shopping, dining and entertainment just steps away from your front door. When you're looking for a first class community to call home, look no further than The Gramax. Come see these apartments in Silver Spring, Maryland for yourself and schedule a visit today.
I requested pest control twice in the last month. However, I continue to have an issue with bugs. My apt has been treated 2 times in less than a month and don't understand why i continue to have an issue.
I wish the outside was painted another color
The response time varies with maintenance request which is understandable due to there only being two maintenance persons. Having someone make contact and give timelines on service issues would be helpful. Only in cases where the request will not be handled in a 24 to 48 hr period.
Maintenance services needs to be carried out in a more timely manner. Too often are trouble tickets overlooked as something simple and are put off because the staff thinks there is bigger and worse problems. However, this supposed small thing is causing a big inconvenience for the resident.
I would get worse service if I mentioned the issues that I have. I'll just live with it. The owners really don't care.