Welcome, Home to The Preserve at Owings Crossing where you deserve all of the luxuries of living! Come and enjoy our brand new top of the line fitness center with state of the art equipment, and brand new dog park for all of your furry friends. Soak in the sun at our Olympic sized swimming pool and get moving on our tennis and volleyball courts. We also offer a car care center, playground area, business center and laundry care centers as well. The Preserve at Owings Crossing offers 1, 2 and 3 bedroom apartment homes for your convenience. We are excited to announce a variety of renovations including granite countertops, your choice of stainless steel or black appliances, kitchen backsplashes, microwaves and a full-size washer/dryer. Our 1, 2 and 3 bedrooms feature wall to wall carpeting, oversized closets, vinyl flooring and are fully equipped with centralized air conditioning and heating. The Preserve at Owings Crossing is conveniently located near Historic Reisterstown, I-795, I-695,
Where to begin with this place...We set up a move in date almost two months before we moved in. On the day of our move-in, we were told that our apartment was not ready. No big deal, we asked if we should wait until later in the day to start moving stuff. Nope! We were told we need to move to a different apartment all together. No big deal again! We were hoping for a 1st floor (we have two dogs and do not want to annoy neighbors when they get the zoomies), but they did not have any other 1st floor, 2 bedrooms available, so we settled for a 2nd floor. Crisis averted! Until we went to the new apartment, and it was not the same apartment as the one we requested. It was much smaller. Back to the drawing board! They had a 2 bedroom (appropriate size) on a third floor, ready to move in. The exact opposite that we wanted and signed up for, but whatever, no big deal. Then came the hassle of switching Comcast and BGE from the original address (the 1st floor) to the new address (the 3rd floor). Whatever, we are moved in, no big deal.
That was the first few hours.
Next, our A/C died. This was mid August, and we are on the third floor. Our apartment temperature was up to 84. But unfortunately, the temperature outside was 75, which did not require emergency maintenance of our A/C. Awesome. When they finally did come to fix it (two days later), they told us that the whole unit needs to be replaced and they will be back the next day between 9-5. Oh yea, and at this time the washer/dryer also stopped working. Which also needed a part to be replaced. Which would be fixed in the next few days. Not only did they not call us after they left (which was promised so we could come home from work and let the dogs out of the locked bedroom), they also left the washer/dryer in the middle of our living room, and did not put anything back that they moved around.
This was the first week.
This is not even all of the issues we have had with these people. It has only gotten worse. They fix n
The maintance staff is slow and does very sloppy, lazy work. The outside contractors take shortcuts with upgrades, the balcony was only painted on one side, bottom lock not , can't see through the new peephole. The assistant manager is rude and not very helpful. The manager does not follow up and other employees are new and clueless.
First off, management is horrible. Trying to get in contact with someone to address an issue can be a nightmare. There are always new faces in the leasing office every time I go and no one knows how to effectively handle issues. Second, the cleanliness of the area is a joke. There is always trash in the hallways and in the street and only one cleaning lady who comes once a week to clean every single building. The neighbors are loud, kids are always in the hallways smoking and playing around.
Maintenance is the worst of fixing problems. It takes weeks!
My building is filthy. There's always trash thrown about in the hallways and on the property grounds itself. Maintenance NEVER fixes anything correctly. I've had to put in numerous orders for the same problem.