Towson Crossing Apartment Homes

The customer service is HORRIBLE. Employees in the leasing office lack the ability to listen. Their only concern is getting you off the phone. Attitudes are nasty and could care less about any problems going on within complexes.

The site is awesome. Great customer service. The area was neat and clean. The show room was very pretty.

If I could use one word to describe my experience living at Towson Crossing, it would be "Nightmare". I have never dealt with such an inconsiderate and unprofessional group of people ever in my entire life. The staff paint themselves as friendly people, but the moment you have an issue with ANYTHING, they are quick to blame you and take 0 responsibility. I am a resident, and I have been towed twice ("Not their fault", though). I never received any notification of renewing my lease via mail or email (Also, "not their fault", it was "Courtesy"). When confronting them of these issues, I am told there is nothing they can do and that I must take responsibility. Because of this, I am stuck in this abomination of an apartment complex for 2 more weeks PAST my lease. Please, if you want to live somewhere comfortably with appliances that actually work, a sanitary complex, without fear of being towed and looped into another year of rent, LOOK SOMEWHERE ELSE. Morgan Properties have no interest in their residents, and only the money that they receive from them. I will never live in another apartment complex owned by them. Hope this review really helps any of you on the border about living here. Here's a bit of advice - don't.

Wonderful place good staff

ONLY interested in the money