Maintenance came into my home and informed me that there was a leak in the apartment below me and needed to turn my water on. Nevertheless, after 12 minutes of running my water, I asked was anyone going to compensate me for continuing running my water. Staff disregarded the question. I asked to speak to someone from the rental office and they arrived not asking or wanting to hear any of my concerns as far as the water and payment. The staff became very abrasive and thought that was going to get them into my apartment to turn the water on. There customer service approach was horrible and would not recommend living here unless changes were made.
very helpful plan on relocating assured me that the process would be easy and not stressful. thank you so much!
Projects of odenton!
Nice location right off of 32
Run..filled out our app they stated it would take 48-72 hours for a response never got one I had to call a week later; we were excepted picked an apartment had a move in date. Show up for keys on move in day oh someone should have called me was the greeting, no apartment available for another week for the price discussed I could have moved in to a different place that was ready for 200 more than discussed. spent 8 hours arguing in the office got a place still have to pay 16 more a month no big deal however I agreed on a price and a place from the beginning, the anxiety of not knowing if we were actually going to get a place unbelievable
Bike or walk on our tree-lined sidewalks, lay a blanket under our canopy of trees and read a book or have a picnic, bask in the sun at our pool and sundeck. Just enjoy abundant space in our one, two or three-bedroom apartment homes with optional dens. Don't let our small town setting fool you; shopping and dining are just minutes away. We are also minutes from major freeways, Fort Meade, BWI Airport and the MARC train and just a short drive to downtown DC, Baltimore and Annapolis. Come home to Shelter Cove.
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