Hilltop Apartments provides an unbeatable blend of city energy and community tranquility, from the city that surrounds it. Your spacious apartment home is a model of comfort and convenience, while the community features brand new amenities including a cutting-edge e-lounge, fun-filled playground, business/study center and resident clubroom. Beyond that awaits tree-lined neighborhoods, peaceful parks and the area's dazzling array of shopping, dining, and entertainment, with a metro station so close, you'll be in the heart of downtown DC in just minutes. -- Application Fee: $40
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They show you the model but won't let you see where you are actually moving until the day of then and if it's not ready they tell you to do a punch list that never gets taken care of, but they are very punctual in reminding you that your rent is due. If you need your apt to be painted or holes to be fixed they say it's cosmetics and you have to pay extra for that and the painters do a real sloppy job with dry paint running down the walls, holes, lumpy patches, dirty patches, etc. the appliances don't match and you can't cook and wash at the same time, when you dry your clothes the heat goes through your cabinets and drawers rusting or making everything damp. the floors are uneven, thin walls you can hear your neighbors getting intimate, fussing walking and the pipes have to make their presence known everyday all day. It is quiet but you have the condos that are trashy and noisy there too. they 1 swimming pool for 3 separate apt complexes and I have no idea where the fitness center is.
Don't do it!! If you want to be treated like trash from people in the rental office. These apts cost to much money for people to talk to you like you are scum. Bad bad bad customer service!! Mice, water leaks, nasty attitudes and horrible maintenance. It takes forever for them To fix anything... I'm so glad I left. I now live in apt that treats me very kind, very friendly on the phone, even email you friendly surveys...The Maintenance request are done online and they always come within 48 hours. DONT MOVE HERE!!!! YOU WILL REGRET IT!
I had the same issues as the others. Mice, roaches, water leaks, etc. When I put in requests to have things fixed no one came. They would also lose my rent checks and then send me notices saying they would take me to court if I didnt pay. By far the worst apartment I ever lived in. It is unfortunate that they are taking advantage of people and charging ridiculous prices just because it is close to New Carrollton station.
Rodents, Roaches, poor maintenance, low level management, very unsafe environment. I'm paying rent for a place I'm scared to live in just using it for storage because I don't want to break the lease but if they would let me out of it I would be gone the place is packed up.
Bad castomer care service..... I don't recommend anyone to rent in this apartment... going to move in few days... problems, problems..... those girls that are working in leasing office they are giving bad costomer service to people .... 911 always in the apartment...