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Terrible service to the staffs dont helping nothing when you move people dont listen you
Ive lived here for about a month now, since Ive moved in Ive been having trouble with roaches in my unit. Here I am a month in. On Sunday July 12 2020 my toilet has gotten clogged! Ive called the emergency maintenance line and no one has responded. I called the office on Monday morning and spoke with Ms. Bernadine, she informed me that shell put a ticket in to have someone come out right away and have it fixed. Got home Monday night toilet is still clogged. I called the emergency maintenance line AGAIN, still no response. No one has came: Here we are Tuesday, i called the office again and spoke with some one i also put a ticket in myself, now i notice theres a leak in the bathroom ceiling. The young lady i spoke to said that she seen the ticket i placed and someone will be out to my unit. She also stated that another young lady would be calling me. I still have yet to receive a call. I go home from work to check if my issues were fix. Well guess what! ITS NOT. Ive tried to plunge it multiple times but for some reason that isnt working. I have two young kids ages 1 and 3. This is unacceptable... I am actually ready to break my lease. The services this community provides is HORRIBLE. Dont get me wrong its a nice place but they arent professional at all... i should not still be waiting for maintenance to UNCLOG my toilet after 3 days.. that is TRIFLING, i couldnt even stay in my own home how am i suppose to use the bathroom... TF
Buyer beware staff is unprofessional. From phone etiquette to being an unorganized business. This place is iffy. Im happy I dogged a bullet
Price. Is good 2 bed / 1 bth amenities near my new headquarters
Infested with roaches, key phobes do not work in several apartments, apartment sold as newly renovated but badly worn counters cabinets and bathroom mirror broken faucets, big holes in the walls chalk writting on balcony wall from previous tenants non working laundry facilities we have a reserved parking but people park and promised 30 min tow turn around try 5 hours! Unsightly stairs and awnings. Just a unkept ghetto
When searching for stylishly renovated 1, 2, and 3 bedroom apartments in Landover Hills MD look no further than The Verona.
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