Live Rent Free for 30 Days!
Offer valid on select apartments for leases signed by August 19, 2018. Restrictions apply.
As you drive through this gated community, you will be impressed with smart, sophisticated architecture that wraps around unrivaled community amenities; all under one roof! Step inside the beautifully designed 4-story mid-rise elevator building and witness the excitement of our two story, 12,000 square foot club house, "The Hub Club", with floor-to-ceiling windows overlooking the sparkling swimming pool and recreational enclave. Our full-time concierge will greet you each day as you stop by to use free WiFi in the business center, work out in the expansive fitness center, or kick back and relax in the library. Enjoy a movie or sports event in the theater with state-of-the-art surround sound. Challenge your rival to a game of billiards or meet new friends at the cooking classes in the large Demonstration Kitchen. The Great Room extends your floor plan as you hear the grand piano and see the glow of the fireplace. "People meeting People", that's Serenity Place at Dorsey Ridge.
6-Month, 9-Month, 12-Month
After a long day of work I get home to find my ceiling in my bedroom has a leak . Water all over ! bed soaked ! I go down to lobby for help and they say they will send someone to look at it. I waited finally someone came -looked at it and no help. I have a wet bedroom . Wet ceiling and the help I get is we leave at 6 ..
No fans to help dry my room and rug . Oh I did get maybe tomorrow someone can come and do something. Really
As expensive as the rent is, I would expect much more courteous customer service. If it does not make the complex money, there is no interest in providing what is best/ safest for the tenants. They continue to find new ways to charge excessively for everything. However, every time I have asked for something- from a copy of my lease, to parking a car for a few days, to asking for a notice a boy fire safety/ education ( after monthly fire alarms/ actual fires) - I was met with arrogance and requests were not accommodated. I do not feel valued. Definitely would expect more accommodating staff/ living environment for >$2400 a month. Yes, there are very nice amenities, but....
Staff and management are rude and unhelpful. The most helpful person worked as the concierge and sadly she left. Apartments are beautiful, but the people that work here make it an unpleasant home experience. It is great when you don't have to deal with them often. They offer beautiful rooms but it has to be rented out-so you paying additional to rent a room for parties etc.
When we moved to Maryland we viewed several properties in Hanover, Odenton, Glen Bernie and Columbia. Serenity Place made our top three so we revisited the three properties. We choose Serenity Place base on our interaction with Mario (great customer service). As I met the rest of the staff I could tell customer service is important to the organization. The front office, the concierge, and the maintenance crew all above par.
I have lived here for one and a half years. The building is quite, turnaround time on maintenance request is short, the neighbors are pleasant/respectful and the place looks great!
Love it! I live here at Serenity Place and must say that the property exceeded all of my expectations the moment I moved in. The community is nice and quiet. The management and maintenance team are very hands on and have made my transition as seamless as possible. I'm glad I chose this property as my new apartment home.