This complex was suppose to be our new home, but it turned into THE the worse renting experience ever. We were living here less than 4 months and had to break our lease due to the ROACHES. There is a complete infestation within The Gates of Cipriano, and they will not be successful until they address the real problem, which is every building. We have never had to break a lease, and unfortunately we had to take our furniture put it in storage, and we are currently sleeping on relatives sofas, until we figure out our next step. During COVD-19 we had to vacate immediately, we could not cook because of the roaches found in the stove, we could not sleep because of the roaches on the wall, and the lights needed to stay on at all times, and the breaking point was waking up and finding a roach on our NEW bed. From day 1 of renting there were roaches, I moved in on February 29th, and my first email complaint was sent on the evening of February 29th. I have worked with this complex and the exterminators to help rectify this issue, and nothing worked. Also a few times that pest control came to visit they thought they were treating mice which was not an issue within my apartment, but it's scary to know that that is an issue in other homes. Instead of taking accountability they decide that this is a ME problem, and not a THEM problem. Speaking with neighbors, they have experienced the same issue.
Although I wanted to move out after the first week of moving in, I worked with them and allowed them to treat and do their part, to help make the situation right, but after several failed attempts I realized that this was not something that could be resolved from a spraying or fogging. From bugs, on the walls, to bugs on the fridge, to bugs on the stove, to bugs on my NEW furniture, this complex is completely disgusting. I was ignored, my issues and reasonable requests were not addressed, and I was treated as if I did not matter. The ceiling in this complex leaked, and after waiting for
8637, I have been living here 3yrs at first I dealt with a lot of problems but over pass few months can say thing's are turning around. The apt manager Tina, is sweet and will make time listen to your concerns. They have bring in a Supervisor for the maintenance team which was one of the best decision they could have made! Corey, the supervisor have made a lot of changes and it shows in his employees. Tickets I put in are getting done correct the first time out and within 48hrs. Guy's are taken their job's more seriously no more hanging round buildings chilling.
Management SUCK.... ROACHES BAD.
I am thrilled to let you know that I had a pleasurable experience here at the Gates of Cipriano. the process went smooth and Tina the Property Manager was amazing right along with Brittany and Carmen. my new apartment is clean and nice for Move in . thank you ladies
I dont recommend at all AC Unit is always messed up maintenance sucks they come weeks later if you dont keep calling. They do stuff without informing you first parking sucks its very tight space and hard to find parking I could go on and on and havent been here that long.
The Gates of Cipriano Apartment Homes in Greenbelt, Maryland, has one, two and three-bedroom apartment homes, close to the Capitol Beltway, minutes from 295, I-95 and major expressways, the airport and Washington, DC, so commuting is easy. You can also leave your car at home and ride the Metro bus that stops in our community. Living in your spacious apartment home, you'll appreciate how easy it to go anywhere--work, sightseeing, shopping, dining or movies. On our grounds, you'll enjoy a state-of-the-art fitness center, resort-style swimming pool with sundeck, hot tub and grilling area. Our Internet Cafe and unique on-site daycare are very popular with residents. Come visit us today, and experience our luxurious retreat, surprisingly close to everything.
Our lease terms are: 2 months, 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with
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