I lived here for 5 years but just had to relocate for a new job and had a positive experience so I thought I'd leave a few reviews at some of the websites that I always use when researching to rent a new place...well I'm surprised by the negative reviews. Sadly, I recognize that they seem to lack fact and reason. After reading through them I thought I'd lay things out as best as I could within the time I have available: the staff are trustworthy, and that word is only offered under careful restraint when warranted which is evidenced by the resolution of each concern I had. Access to the building is controlled by electronic keycards/keyfobs ensuring occupant safety while checking mail or visiting a neighbor. The grounds were always very well-maintained, with colorful flowers blooming, the grass always cut, and snow always plowed very quickly. Local police and county police live in the building, in fact I called the Greenbelt Police and asked the desk-sergeant that answered where he recommended I live and he said "Charlestowne North which is right across the lake from us. We don't get any calls to respond to violent activity in that building or it's vicinity"...that's verbatim which I recall vividly. Maintenance staff show up the same day to see what's going on and they either fix it on the spot or they order the parts needed. The location is unbelievable...it's directly next to Buddy Attick Park and there are 3 more parks within 8 minutes (Lake Artemesia, Greenbelt Park, and Patuxant Wildlife Reserve). I love the pool during the hotter months, even better is that attractive women love it too which gives me the chance to say hi...and over half the people that live here are friendly/well-mannered, which is far higher than many other places I've lived at...I'd say 8 out of 10 people will be friendly/well-mannered. I'll include a disclaimer here; I respect everyone's judgement to decide how much to weigh my narrative presented here.
I have been here for about a week & so far so good. Because I'm from another state, only viewed and rented the apartment online based on what I had seen and read (a lot of reviews), I'm satisfied so far and like it a lot. The rent price is a little bit too high though.
The management in this complex is awful. This week 5/5/18, the outside temperature ranged from 80-92 degrees Fahrenheit. My apartment was 91 degrees, and facing the sun. I thought the A/C was broken. When I inquired to management about the temperature, they stated that they are not turning the A/C on until the second week of May, despite the miserably high temperature of the building. I decided to talk to management the next day about the issue, but they took the day off for a "company day" while residents suffered in the sweltering heat of their tenement. So I called maintenance. The voicemail of the maintenance service states that they only respond to emergencies, and that in order for my circumstance to be an emergency, the outside temperature must be at least 85 degrees Fahrenheit (the actual temperature was 90 degrees). When I was connected to the maintenance man, I was told that A/C is a luxury and that I should go buy a fan (which I have). I have a 6 month old child, who was dripping in sweat last night. I have not slept in 3 days. This is absolutely terrible management. Also, there are dead bugs everywhere.
Great management, great maintenance staff, complaints about other tenants need to be taken much more seriously.
This building is great and the staff is great. This is my first time living alone, and I feel safe. I really do love it here. I would like to workout before I go to work in the morning so can you please change the gym's time to 5 am and put wipes in there to clean the machines. Thank You.
Welcome to Charlestowne North Apartments, a wonderful apartment community with everything you're looking for. Unwind at the swimming pool or take advantage of the laundry facility. At Charlestowne North Apartments, you're close to transportation, shopping and entertainment. With a wide variety of apartment layouts to choose from, there's a perfect home for you at Charlestowne North Apartments.
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