Showed up for my tour that I had to drive 45 mins to get to and the workers walked out the door 20 mins beforehand. They never showed back up didnt return my phone calls or emails. Very rude of them to waste peoples time like that.
Anytime Ive spoken with any leasing manger in the office they are very respectful, and take the time to listen before helping. The Maintence men are always on call and respond to work orders quickly. Ive lived here for a year now and I love the area as well as the staff.
I had an appointment to rent a specific unit. When I showed up, it had already been leased. It wouldve been nice if they had called me, as I would NOT have left work early to make the trip out there. The staff was nice (hence two stars), but I hate this type of inconsiderate/incompetent customer service.
Located in the heart of Frederick, MD, The Grove at Alban is just minutes from excellent shopping, including the Francis Scott Key Mall, recreational facilities, including Baker Park, as well as major employment centers. I-70 and I-270 are nearby for commuters. Visit our community today!
Flexible lease terms available. Please inquire with property staff.
Open until 5:30pm
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