I am waiting for a response from the Donaldson Group Regional Manager in regards to a very rude and unprofessional voicemail that the property manager Jennifer for Remington Place Apartments left for me Sunday, 7/8/18. I wrote an official complaint on 7/8/18, called in at 9:30am 7/9/18, called a 2nd time on 7/10/18 to check the status and they said I had to wait 24-48 hours for a response. I called for a 3rd time today, 7/11/18 because there has been no response and it's going on 54 hours. When I called to see why I haven't gotten a response the administrator stated that the property manager confirmed that she gave me the leasing agreement. My issue is not with the agreement I signed but with the lack of unprofessionalism the Property Manager possess. I don't expect for anyone to kiss the ground I walk on but I do feel as a Lease holder who is paying market value for rent to get a respectful response when I call in distress in regards to a apartment that you manage. I guess the Donaldson Group does not value good tenants. My lease will be up soon so I guest there more focused on finding my replacement.
I love everything about this place
The staff at Remington Place are professional, polite, friendly and there when you need them. The grounds are well kept and the people who live here are very friendly. This is the best apartment I have lived in for over the last twenty years.
It's great! The staff is very helpful and understanding. They move expeditiously when there is an issue whether it's inside of your apartment or outside on the property.
I have been at Remington for three years, this is my first place on my own. It has been a good experience.
Remington Place Apartments offers the casual elegance of a high-rise community set in a beautifully landscaped and convenient location.
Our studio, one, and two bedroom apartment homes are featured with plush wall to wall carpet, spacious closets, and large windows. Class and comfort extend throughout the building, from the lobby, fitness center, and Olympic sized swimming pool. With our exceptional service, location and beautiful apartments you will find it easy to relax and unwind!
Remington Place Apartments is ideally situated to give you the best of what Fort Washington and the surrounding areas have to offer. A plethora of dining, shopping, and nightlife options are close at hand with the National Harbor, Washington, DC, and Old Towne Virginia all just a short drive away.
Easy Metro access makes navigating around a breeze. For a truly unique experience in high-rise living, come to Remington Place Apartments!