It was good at the beginning but once you sign a contract, the people at the office treat you like crap. And lately all of a suddenly they start to send due immediately invoices that they cant even explain what is owed. Some people in the office are just extremely rude. There is mice that the maintenance crew cannot get rid of. The cleaning crew puts too much bleach on the stairs and they never clean the carpet in the hallways, which makes it stinky. 1 star is being generous.
Renters beware!!If you want to be treated with dignity and respect as a women of color stay far away from this place as possible. The leasing staff that works here is the worst. They are very rude ,and apparently do not know their name or the name of the company that just brought them. While visiting the community pool on one of the hottest days of the year, we was denied access , while others was not. The cost of the pool /gym is included in my rent, however I was left embarrassed in front of my company who was visiting from out of town . My guest was told that they was not allowed in the pool because they was not on my lease. Of course my visitors would not be on my lease , that was why we were in the leasing office inquiring about a guest pass. However the office staff including the lady who stated the she was office manager was very rude . The office staff stated that they did not offer guest passes , which was a lie because I was just told on the phone when I called that they did. I felt like i was racially profiled because i was a women of color by the office staff which was evident by their condescending tone. When asked for corporate number to file a complaint the office staff stated that they did not know the number because the apartments was just brought by a new company. When i stated that i did not believe that there was no number to corporate, because even if they was brought by a new company there still should be a number to file a complaint. The lady who stated earlier that she was the manager stated that she did not care what i thought and that she still was not giving me a number .
The location is nice and I like the apartment layout.
Ive lived at several different apartment complexes and theres a reason i returned to saddlebrook. Good management, nice apartments, best value in the area.
I enjoy my community. I appreciate the sense of security that the buildings have. The staff are always pleasant. Except a few minor things, I really enjoy my stay here at Saddlebrook Apartments and I do plan to renew my lease.
Amenities abound at Saddle Brooke Apartments in Cockeysville, MD! Our one-, two-, and three-bedroom apartments for rent feature central air, an in-home washer and dryer, and separate dining room. Select apartments have renovated kitchens with rich maple cabinetry and brushed silver appliances, ceramic-tile baths, and a separate den or office. Bask in the sun at our swimming pool with deck, play a set of tennis, or relish quiet moments on your private balcony or patio. You'll also enjoy a playground, fitness center, and clubhouse.Conveniently located near a commuter rail station, Saddle Brooke Apartments makes for a hassle-free commute into Baltimore, as well as to plentiful shopping, dining, and entertainment choices such as Wegmans, Hunt Valley Towne Centre, and Oregon Ridge Park. Food Lion of Cockeysville and Baltimore County Public Schools are nearby, too. Off-street parking is provided. Military clause honored. Cats and dogs are welcome.
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