Your Dream Home Awaits: Rates Starting at $1175 When You Apply Today!
Don't miss out on the best pricing of the season! Call For Details!
You will find a convenient and rewarding lifestyle at Henson Creek Apartment Homes. Located near DC and Northern Virginia, this relaxing community reflects a tradition of tasteful living and creates an atmosphere of serenity enhanced by lush landscaping and dramatic architecture. Henson Creek Apartment Homes offer a variety of spacious floor plans that will become your distinctive retreat. Relax at home, entertain your guests or take advantage of the quality amenities that are designed to enhance your living experience.
Variable, 2-Month, 3-Month, 4-Month, 5-Month, 6-Month, 7-Month, 8-Month, 10-Month, 11-Month, 12-Month, 13-Month
I have been at this complex for 2 years and there are always issues! The office is constantly turning over, the maintenance staff is lazy and incompetent and the Regional Manager is disrespectful and has no idea what customer service is.
Ive decided not to renew my lease because something is always broken, the community is noisy and dirty, and none of the staff cares about what your complaints and issues and makes no attempt to try to resolve them.
They inform you of everything last minute and without warning. They disrespect your home and your person. Never live here, its not worth the hassle.
I went here yesterday. The apartment and the building look like trash, nothing like the picture. The lady who helped me was not helpful in trying to help find me what I was looking for. She said to me. Oh you are looking for A class. Thanks for coming. Dont move here until they have done better improvements.
Is perfect apartamet clean nice good price
I am rating Henson Creek a 4 star rating for now. I will update as issues occur during my stay. Move in was not impressive but it was not tumultuous either. I worked mostly with Natasha. She is really amazing. I called a lot before I moved because I was concerned about the approval process and the not so great reviews for the property. Even though she may have been, she never came across as if I annoyed her by calling and asking questions. Even when she didn't have the answer she was very professional in letting me know that she would get the answer and get back to me.
As a Customer Service Professional for the last 15+ years I appreciated that she always called me back with the answer to my question in a reasonable amount of time. She also communicated with me when she would not be available and how I could resolve my concerns in her absence.
I did speak with a few other people in the office that gave me bad information. I try to not remember the bad over the good so I don't remember their names. What I do know is that in every instance Natasha got it straight for me.
As far as my apartment, it is very spacious. My kids are very happy now to have their own rooms , my kitchen has plenty room to move around in to.
The minor problems I've had have been or are being resolved within a timely manner.
Each time I've come to the office to report something, a maintenance man has been available to immediately come check it out. There haven't been many issues.
I noticed when I cooked my first meal that the oven did not have the temperatures printed on the knob. This makes cooking a little challenging. The maintenance man looked at it right away and told me he would inform the manager Andre right away. He did, and Andre sent someone the very next day. We were away when the person came, so when I spoke with Andre, he let me know that he would come personally to look at it and he did!
Andre advised me that I should have a new knob for my stove by the end of the week, since
My experience started off a little rocky but we have finally gained comfortably with staff and we love our stay thus far.