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Welcome home to Willowbrook Apartments, the pinnacle of the prestigious Mount Washington lifestyle. Offering exceptional luxury along with outstanding comfort and convenience is what makes us unique. At Willowbrook, you will find huge upgraded apartment homes that are equipped for your every want and need. Ideally situated within 10 minutes of downtown Baltimore, yet secluded in a private estate-like country setting. Our elegant mid-rise elevator buildings offer a host of desirable features and amenities, including tastefully decorated lobbies and an intercom entry system in each building. Willowbrook Apartments is perfectly suited for your lifestyle. Relax by our sparkling pool or take a walk with your pet to the newly upgraded pet park along our beautifully landscaped grounds. Enjoy a game of tennis on our illuminated courts. Tired of working out indoors? We have you covered. Enjoy a nice workout on our new outdoor fitness stations. When you are ready to unwind, take in the spectacular views from your private balcony. We're less than ten minutes from Towson Town Center and the brand new Cinemark Towson Theatre. Our local schools include; Cross Country Elementary, Fallstaff Middle School, Northwestern High, John Hopkins University, Loyola University and Towson University. When you're ready to take the train out of town, Amtrak Baltimore Penn Station is only fourteen minutes away from our lovely community and ready to carry you wherever you need to be. Our award-winning management team is on-site 7 days per week to serve our wonderful residents. Exceptional service includes 24-hour emergency maintenance. We are confident that you will enjoy your living experience here at Willowbrook Apartments. We invite you to come home! See you soon!
I wish you could give no stars at all! The maintenance here doesn't know how to do anything they always have to call a contractor for every issue. The back door to the building is broken which is a safety issue yet they state it's a hinge but not just any one a special one I guess just like I have different sized vent covers so they have to be special ordered despite me seeing the exact sizes needed in the local hardware store! There are bugs and flies in the hallway. People use the main lobby as a swap meet. Every issue takes at least 2 months to get attention. Please believe the reviews this is the worst place in the entire area. The apartments all surrounding these even look better pay attention to the details. How is it that every other community has grass and well kept landscaping except this one. I wish I would have paid more attention I can't wait for my lease to be up so I can move!!
If I could give zero stars I would! Willowbrook is the worst place to live EVER!! Do your research! They have MICE and they DO NOT fix the problems. We have been waiting for TWO MONTHS for them to come fix the wholes where the mice get in! And on top of that, weve been without hot water for 48 hours already with NO updates from them at all! I swear if you read this, spread the word and tell everyone you know, Willowbrook is a GROSS and HORRIBLE place to live!
DONT MOVE HERE Was literally in this place for 2 months and I got my lease broken so I could move! I hated it , when I first moved in I had dog hairs everywhere in my carpet asked them to come clean it, it took them 3 weeks to do it! They kept telling me they cleaned it but everytime I got home the carpet wasnt even wet so how could they have cleaned it!all they did was vacuum it smh why would I want to walk around on a floor that a dog has been on I need it WET VACUUMED! Secondly , Everything in the apartment breaks , mice EVERYWHERE , and bugs and flies are a problem also! The final straw for me was when someone broke into my car I moved straight out! So if you can DONT MOVE HERE !
1. I have a persistent problem with mice in my apartment. I was told the opening in the kitchen under the dishwasher cannot be closed to keep the mice out. Why can't you find and close the main opening where the mice are getting into the building?
2. I also have a persistent problem with squirrels walking/running in the vent day and night. Whatever fix done by maintenance does not work because the squirrels still find their way in.
3. I was disappointed when you started charging for guest pool passes. Previously you gave us one free pass for guests. That is one of the reasons I decided to become a resident here because of the amenities but you are taking some perks away yet increasing the rent every year.
Yes, I would like since I am on the third day waiting for my the job to be done. My wall has water stains down it, the carpet is a mess from it. I was told that the job would be continued today. I haven't heard a word from the office. I call and get the answering machine. In the past when I leave voice mails, no one returns my call.