The Sail Cloth Factory

After 2 full years of the contract, I still do not regret my decision to live in the Sail Cloth Factory. It is a very antique apartment with several decades of history, but the interior is very modern and neat as you can see in the picture. Most important thing is, everyone working in the apartment is very friendly and warm-hearted. Ryan (maintenance officer) will help you with whatever issues your apartment has. He is very diligent and honest so he works very fast and accurately. Also there are valet officers working 24/7 and they always made my day starting from the early morning. It feels very safe when you enter the garage and see those guys. That's one of the huge advantages that you guys will have when you live in this apartment. Lastly, Allegra, the manager of this apartment, is the sweetest person I have ever met in Maryland. She replies to you back very quickly and tries her best to help you with whatever she can do. Her being a manager here is another strength that this apartment has.

Nice customer service but they did not accept section 8

Great management, great location, older buildings - but the price makes up for it.

My experience at Sail Cloth Factory was great. It was very nice to have found a safe, clean environment to reside in while attending UMD. I had to find an apartment without traveling to Baltimore to view in person first, which was stressful, however they made the process very easy and straightforward. I was extremely pleased to see that the apartment looked just as it did in the virtual tour, once I arrived in Baltimore. They recently renovated their apartments, and I absolutely loved my kitchen, that and the building's roof deck had to be where I spent the majority of my time, when not on campus . The maintenance and office staff is awesome, and respond right away. It was also nice to have parking right there at the building, and the valet crew was always super friendly. So nice to have valet where you live! Whenever my parents came down to visit, they even provided parking for them free of charge. I am graduating in May, so while my time in Baltimore is wrapping up, I will always remember and think fondly of my time in here, due in part to my experience at Sail Cloth.

There have been several mice in our apartment. This is an issue that has been occurring since September. We have notified the leasing office multiple times and with no resolution. Management (Allegra) is terrible to deal with in terms of customer service and is rude. She constantly reminds the paying customer how much they have spent to try and resolve the issue, which is irrelevant.