Pest control Issues and no followup from management. Don't move here.
I was going to start this review by covering all of the issues with this apartment, however, something more interesting came up.... They returned the majority of my security deposit, but then they put a stop order on the check! That's right, I actually received a deposit refund. However, after I complained about what they withheld, they sent me angry emails and put a stop order on the check in retaliation! It took multiple threats of contacting law enforcement to get them to send a replacement check.However, if that's not enough to make you run, see below for a list of issues I had with my apartment at Sawmill: 1. Mice 2. Bugs 3. Bees 4. The apartment was never spot painted before I moved in as promised 5. The carpet was dirty and never cleaned before I moved in 6. The windows were all so dirty/broken/rusted they didn't even open 7. Water leaked in from above the windows that didn't open when it rained 8. Half of the entire apartment is slanted, probably by 10 or 15 degrees at the end 9. Because the apartment was sideways, the dishwasher was sideways and leaked water when I run it. I had to leave a large bowl under one corner to stop my kitchen floor from flooding 10. The washer was so old and loud that I got a headache from using it, even if I was upstairs 11. When it rains the parking lot floods with raw sewage. Yup. And then it kind of sits there for a few days after as it slowly dries 12. Dogs poop everywhere and the owners leave it. Get ready to step in poop daily 13. Dogs poop and pee ON THE STAIRS leading to apartments. Nope, management doesn't care enough to even respond to emails about it 14. The AC is useless. I was in a two-story, two bedroom, and my AC unit was the same as what they put in one bedroom units that are half the size. I was lucky to get the upstairs below 90 degrees on hot days
Sawmill Creek is horrible. There has been a leak in my bedroom for 3 years. They have "fixed it" at least 20 times, and I'm not exaggerating. The complex's staff is constantly changing. I even contacted the corporate office, and nothing was done about it. I have to call several times each week. Each time, having to explain the problem that has been going on for 3 years (which apartment #, where's the leak, etc.). I have mold and mildew on the ceiling. They come to clean it, but it comes back the next day. If I had the money to get a lawyer, I absolutely would. When spending a $1000 a month, you shouldn't have to worry every time you leave your apartment that you may come back to a mess if it rains.
We are open and touring! Please contact our leasing office to schedule your appointment. Contact us today to schedule your tour!* Sawmill Creek has five apartment home styles superior in size, showcasing contemporary amenities and ultimate living space. Our distinctive one and two bedroom apartments feature both town homes and garden style flats. Please take a moment to view our floor plans for a description of our full amenity package which includes a full washer and dryer in all apartments at this River Ridge, LA apartment community.We are just minutes away from both the New Orleans and Metairie Central Business Districts, also conveniently located near the Huey P. Long Bridge. This superior location places you in close proximity to restaurants, shopping and entertainment. Our caring staff is dedicated to your comfort. We do our very best to provide a quality living experience emphasized by resident services and the best apartment homes in the New Orleans area.At Sawmill Creek, your own private wooded environment beckons you home to resort style living. Enchanting pools, grilling stations and a newly constructed outdoor fitness facility and playground promote an active lifestyle. Once you come inside our gated community, you are welcomed by serene environment showcasing natural beauty. Come experience the warm, inviting atmosphere created by wood burning fireplaces, vaulted ceilings and private patios or balconies.Here in River Ridge, Sawmill Creek has some of the largest floor plans in a great area to live.Corporate Apartments Available!
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