LIMITED TIME OFFER: $500 OFF*
Contact one of our Leasing Specialists for more details! *Offer applies to select apartment and lease terms only. Pricing and offers are subject to change at any time. Future residents must move in by 12/31. Offer canno
Absolutely the worst move out experience!! We moved out in November of 2018. According to Louisiana Landlord Tenant laws, they have 30 days from our move out date to file a claim against our security deposit. This claim is typically sent certified mail so that there is a tracking number and a signature confirmation that it was received. This never happened. After a couple of months, I sent a letter to both the Live Oak Trace office and the management group (IRT Living) in Chicago informing them that they failed to file a claim against my security deposit within 30 days and was therefore asking for my full security deposit to be refunded. I got no response. I waited a little while longer and called the Live Oak office and asked when I would be receiving my full refund. They told me that it was used for some repairs and cleaning, which I expected but THEY STILL NEED TO INFORM ME THAT THEY WERE DOING THAT!!!! I asked for a complete ledger of my last few transactions and the charges against my deposit to be mailed to me. Again, this never happened. Also, I was not told that I had any outstanding balance. It is now mid-May and I recieve and email that we owed $156 for damages exceeding the amount covered by the security deposit and if I called in 72 hours they would discount it by 40%. I called and called and called. Wrote email after email and never got any response from their Chicago office. Mind you, I was calling and emailing the numbers and addresses they gave me. NO RESPONSE!!! I called over 20 times in a week and a half time frame. NO RESPONSE!!! No calls back. No emails back....nothing. The Live Oak office gave me no help and had no answers. I will never ever refer anybody to Live Oak Trace of any other IRT property. Absolutely the worst move out experience ever.
When I came to see the apartments. I was impressed with the model. I liked everything about the it. The Kitchen, bedrooms, patio and it appears to be nice. When I read the reviews posted. Some former residences had good and bad experiences. Not sure about their experiences. I won't know until I get an apartment myself and base it from my own experience.
Rates were not reasonable, staff was unreliable, and were not certain on amount to terminate the lease. I had a terrible experience with the office staff and could not quite get an understanding of how they operate. They told me I could pay $1300 to terminate my lease. When o went back it was another price. I purchased a house in November and ended up paying my house note and Live Oak Apartments. I would not tell anyone to go there to live.
The staff were very helpful
I moved into live oak trace about 6 months ago. We have loved everything about living here!! We love the layout of the 2 bedroom, it is very open and has lots of room. The pool is very nice and has areas on the sides that you can sit and lounge. We havent had to contact the office for much but when we do (paying rent) everyone is very helpful and attentive.
Live Oak Trace offers the comfortable living environment that you've been searching for. Located in Denham Springs, LA, our apartment community boasts a variety of amazing features and amenities. Inside your new home, you'll find spacious kitchens with charming breakfast nooks, roomy living areas with ceiling fans, patios and balconies with French doors and more. Choose from classic-style or newly renovated apartments! Enjoy wonderful amenities like our refreshing swimming pool with poolside lounge chairs, fitness center with cardio and free weights, community clubhouse with kitchen and cozy seating and resident business center. You're sure to find your dream home here in our beautiful community.
We're located just 16 miles northeast of Downtown Baton Rouge! Spend a day in the city and visit the Louisiana Art and Science Museum, Capitol Park Museum, Arsenal Park, Governor's Mansion and more. Baton Rouge is also home to Southern University and A&M College, Louisiana State University and Baton Rouge Metropolitan Airport. Stay local and visit the Denham Springs Antique Village, golf at Denham Springs Country Club, hike or fish at Waddill Wildlife Refuge or grab a bite at Dukes Seafood and Steakhouse.
Schedule a tour online and check out our community today!
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