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Love it here
The place is clean inside but the office people are rude and something has had to be fixed every month that ive been here from the washer to the a/c twice.
Big Problems - can't get rid of roaches, call the office and they answer the phone on the defend, never a pleasant experience, no matter how nice you try to be to them, it takes much too long to get anything taken care of in the apartment. You just about have to threaten them or act a fool with them before they send anyone to fix anything. The rent is too high for the age of these apartments. They are going down!
When I reported problems that needed to be fixed, I would fill out the form online and would still have to wait days at a time. THEN after I had moved out, my name was submitted to a collections agency because whoever I turned in my paperwork and last month rent to did not turn in the money order. (I did not find this out until a year later!)
If you're looking for a GREAT apartment with EXCELLENT CUSTOMER SERVICE and a ROCKSTAR maintenance team, you have clicked on the PERFECT apartment community for YOU! Willowbend Lake is located in the middle of Baton Rouge, just minutes from I-12, restaurants, and shopping. Contact us today to receive superior customer service with helping you find your new HOME here at Willowbend Lake Apartments!
3 to 13 month lease terms