Save $1,300 when you move in to select apartments by 01/05/19! Lease terms apply.
Up until move in, I was treated like a queen. They provided excellent customer service and I felt like I was moving into a dream community. It was going to be my home.
A time and date was set for my move in and I was extremely excited. I arrived at the leasing clubhouse waiting for my consultant. I waited 2 and a half hours then was finally greeted by someone whom I'd never met. She had no idea who I was or why I was there. Upon telling her the purpose for my visit at the clubhouse, she handed me my keys and some papers to fill out and return later. I expected to be escorted to my new home and show how the security system works as well as a general walk thru. That didn't happen. She wasn't rude she was just apathetic. The same goes for all consultants who work here. The property is beautiful but the customer service is extremely subpar. They just don't care. I expected a follow up call from my original leasing consultant. That never happened.
I moved here because I thought it was safe, nice and clean for myself and my daughter. After a neighbor damaged my property and I called the property officer 3 days in a row, I finally got a TEXT back saying he was sorry he missed my call. A text.
Other miscellaneous annoyances:
- you have to take your trash to a dumpster. There are hundreds of units here and ONE dumpster. For what we pay here, we should have trash pickup service included. The paddocks competitors offer this amenity in the rent.
- they offer a car wash. It is a hose in a carport with a broken vacuum from the 70s. They've been waiting on the part all summer.
In conclusion, if you want a beautiful property and you want to talk to no one and be completely left alone, this place is for you. Sometimes I appreciate the quiet and other times, I do not- especially when the unit needs repairs which is not often but does happen occasionally.
I am familiar with the location and believe I have been in a two bedroom unit before moving to Colorado almost five years ago. The apartment was extremely nice!
The Paddock is an excellent community. I have wandered the grounds since I moved in and the residence is only matched by the grounds. The staff is helpful and the residents are friendly. The apartments spacious and the value is incomparable. I wish I had sold my home and moved here sooner.
This apartment will rob you blind. They are trying to collect money from me for crappy carpet, even after keeping my security deposit and pet deposits. Stay away!
Our southern hospitality, service, style and amenities set us apart from the rest of the crowd! Close to shopping at Paddock Shops and Springhurst without the traffic congestion right outside of your door! We offer nice luxury apartments in East End of Jefferson County with modern amenities such as stainless steel appliances, granite countertops, maple cabinetry, faux hardwood flooring, full size washer and dryer hookups, designer lighting packages, ceramic tile foyers, garden tubs, walk-in closets, spacious balconies/patios, built in computer nooks*, wood burning fireplaces*, solariums* and more.
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