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They take pride in keeping the grounds maintained and cleaned. The office staff work on creating good relationships with the tenants.
property well maintained; staff extremely responsive when needed, affordable, good size apt for the money
I love it at Summit Place. The staff is outstanding and the apartments themselves are very nice. We have some residents that don't pick up after their pets, but that is at all complexes. Maintenance men are very attentive ad quick to respond to issues. You are always going to have individuals that you cannot make happy. You must experience things for yourself. Great location and perfect place to call home.
I have lived here since 2014 and am still very happy to have chosen Summit Place. The staff is helpful and quick to respond to my needs.
The grounds are lovely and well kept. I never hear any noise from the apartments. And lastly, the fees and rent are reasonable.
Im not exactly sure how these can be considered luxury apartments. Sure, theyre not bad apartments. But its carpet throughout (cheap carpet, at that), the once pin-entry gate hasnt worked since we moved here, and when we moved in you could smell how gross the carpet was for at least 2 weeks (yes, I told the office. No, they didnt care). Then on Friday, the A/C went out. I have a one year old, by the way. I called at 4:45 when I had gotten home from work. The office literally told me, we dont view it as emergency. We looked at the weather for this weekend, and we think youll be fine. Our maintenance team wont look at it until Monday I remind them I have a one year oldstill the answer is literally no until Monday. So I sat in an apartment that was 83 degrees with a sweating one year old, and on Sunday the high is 57. Since this issue isnt an emergency, it looked like we would have to make due until Monday at the earliest. I sent an email stating that it was unacceptable. I was polite, well spoken, but very clearly angry. What mother wouldnt be? AFTER they realized I was angry, they have decided to send the on-call person to fix it. It took me getting upset to get results. The next result however, was an incredibly rude email back, I will take care of my staff. There's no reason to have such an attitude..Sometimes attitudes work against you not for you So because I was angry for my one year old and had to force someone to look at my ac in an apartment that is already overpriced, Im the issue. Its my fault apparently. She even told her management that I cussed her out in hopes of covering herself. This simply is not true. Everything was through email, which proves that I did not handle this unprofessionally.
We are paying more than we should anyway for rent, the amenities are equal to or less than several apartment complexes that charge at least 2-300 less in the same area. Rent a house for the same price and save yourself the trouble.
Nowhere promises to be as comfortable as Summit Place, our beautiful community is tucked away in a quiet residential neighborhood in North East Louisville just minutes from everything. This prime location will give you the privacy you crave in addition to great access to shopping, dining and entertainment. Interstate 71 and 265 are close by for all of your commuting needs and we are near many major employers in the area. Once you arrive home at Summit Place you will be surrounded by natural beauty and a friendly atmosphere. You will feel right at home taking a break form your worries of the week to unwind at one of our many courtyards or at our resort style swimming pool. You can play a game of tennis, basketball or take your dog for a walk along our walking trail. A world of comfort awaits you in your one or two bedroom apartment home; the spacious interiors even include a large laundry room with washer and dryer connection for the ultimate convenience. Intrusion alarms are included in each home as well as ceiling fans and a patio or balcony. Every kitchen is well appointed with a built in microwave, breakfast bar, large pantry, dishwasher and other major appliances. Call us today so that we can help you find the perfect home!
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