Apartment Guide

Saddle River Apartments

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9400 Hurstbourne Park Blvd, Louisville, KY 40220

Ratings & Reviews

Review
Saddle River Apartments

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Overall Ratings
(4 Ratings)

4 Reviews for Saddle River Apartments

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Previous Management Company

We've only been here a little over a month and we are getting out as soon as possible. Nothing but problems starting even before move in. No communication in office, and the communication we did get turned sarcastic and apathetic as soon as we signed the lease. Many problems in the apartment should have been addressed before having anyone move in (no hot water or water pressure, broken AC, no window insulation, other plumbing issues). If I'm paying over 1000 a month on a place, it needs to be better quality than this. Or at least attempt to have things fixed.

08-14-2018

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We're shocked and saddened to read this negative assessment of our community. We apologize that your time here has failed to meet your expectations. The situation you described definitely does not meet the standards we hold our community to. We care deeply about your residency and invite you to please stop by the office so we may improve upon our communication going forward and work together to find a resolution.

08-20-2018

Previous Management Company

I have lived here for 2 years, you can see what they are doing to make it better. When I have a maintenance request, it is completed with a reasonable time. Any emergencies I have encountered (and there was only 1) maintenance and office staff kept in constant communication about what was being done and the time frame. Are these older established apartments, yes, but they are worth the size. I love my apartment...

08-07-2018

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Thank you so much for your five-star review of Saddle River! Our residents are our top priority and it brightens our day to see you are feeling that care and attention. As always, we're only a quick trip to the office or a phone call away if you have any questions or concerns.

08-13-2018

Previous Management Company

Lived here for almost a year cannot wait to move, nothing but problems.have had 3 holes in my bathroom, still have to this day holes in the hallways for months, . Make sure you look in the back with all the pot holes, they make it look good in apartments in the front, but put you in the trashy part, have the nerve to go up in rent, not worth a penny, Beware of these apartments

05-30-2018

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It's deeply concerning to see that you've been dissatisfied with aspects of our community. Please alert us of any area you believe should be checked out right away. We're happy to take a look and find ways for improvement. Please contact or visit us in the office at your earliest convenience and we'll be more than happy to chat about how we can give you more of the five-star experience you deserve. Thank you.

06-05-2018

Previous Management Company

I love the overall look of your complex especially the size of the units

09-16-2017

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We have gone to great lengths to make our community beautiful for our residents, and we are so happy to hear that you love the features and designs. Thank you for recognizing the work of our team and we hope to keep exceeding your expectations!

09-26-2017

Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Microwave
New/Renovated Interior
Some Paid Utilities
Washer & Dryer Connections
Deck
Garbage Disposal
Patio
Refrigerator

Special Features

Furnished Available
Short Term Available

Community Features

Clubhouse
Emergency Maintenance
Fitness Center
Playground
Public Transportation
Swimming Pool
Wireless Internet Access
On Site Maintenance
On Site Management
On Site Patrol
Recreation Room

Additional Features

Beautifully Remodeled Clubhouse
Poolside grill and Pergola covered Outdoor Dining
Two Playground areas

Property Details

Saddle River Apartments

Welcome Home to Saddle River Apartments. Our spacious one-, two-, and three-bedroom apartment homes offer spacious interiors while the exterior landscaping and trees create an inviting park-like setting. You will find us located in the fashionable East End in the heart of Hurstbourne, which is convenient to great restaurants and abundant shopping, schools and daycare. Enjoy a welcoming, professional staff with 24 hour on call maintenance.

Schools

Cochrane Elementary School

2511 Tregaron Ave
Grades PK-5 | Public
Apartments Near Cochrane Elementary School
4/10
Great Schools®

Jeffersontown High School

9600 Old Six Mile Ln
Grades 9-12 | Public
Apartments Near Jeffersontown High School
3/10
Great Schools®

Westport Middle School

8100 Westport Rd
Grades 6-8 | Public
Apartments Near Westport Middle School
2/10
Great Schools®

Ascension School

4600 Lynnbrook Dr
Grades PK-8 | Private
Apartments Near Ascension School
No Rating
Great Schools®

Our Savior Lutheran School

8307 Nottingham Pkwy
Grades PK-8 | Private
Apartments Near Our Savior Lutheran School
No Rating
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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