I would not recommend this complex under the current management. I have lived there for 3 years and for the most part have enjoyed my stay, until this past year. This past year I had moved into a one bedroom and it has been a constant nightmare. My apartment has flooded three times within the last six months and the current manager Meagan, acts as if this is a completely normal occurrence. My apartment flooded in January, February, and again this week in June. The flooding effects my bedroom the most, causing me to be forced out of my bedroom for 4-6 days each time while industrial fans run 24 hours a day (which I pay for with elevated LG"and "E bills) for multiple days. The carpet in my bedroom has never been cleaned or replaced. It gets sprayed with some harsh chemical to combat the mildew smell. Every morning I walk across hard crunchy carpet and I don't even feel comfortable walking in my own bedroom barefoot. I pay almost $800 a month for this apartment. I have asked for my rent to be prorated for the days my apartment was unusable and was refused the first time because "sometimes things do occur" while living in an apartment home. The second time I was refused because apparently "the whole city flooded". I wrote a lengthy email to the corporate office complete with pictures, requesting a credit on my rent, that my carpet be replaced, and I was ignored. When I attempted to renew my lease in a different, 2nd floor apartment with the same layout, Meagan seemed helpful until she realized I was the one constantly complaining about the flooding in my apartment. Upon putting a face to the complaint, her entire demeanor changed and she refused to help what so ever. She told me I could move apartments, but would pay and extra $100 a month for the same layout. Despite this nightmare of an apartment, I actually like living in this complex and find it rather disheartening that I'm being forced out because the lack of professionalism from this particular manager.
I wish they were more inclined to keep the grounds & pond free of debris & trash. I've been in several units as a guest of another resident and/or as a perspective renter from transfer. The model is far superior, as the walls in other units are very rough & repairs seem to consist of the bare minimum to maintain aesthetics. I find myself spending my own money to bring some things up to my standard, even after only 10 months as a resident.
They have been responsive when we've had maintenance issues, the grounds are clean.
UNDER NEW MANAGEMENT!! Now owned and managed by Schatten Properties, a stable Nashville based property management company that has been providing quality homes and excellent customer service for over 60 years. Post Oak is conveniently located in the heart of the Lyndon neighborhood of Louisville, Kentucky, this quaint community is within minutes to everything you desire. This property offers unique 1 & 2 bedroom garden and loft style apartments. Just around the corner you will find two major shopping malls, the prestigious Westport Village, fine dining and more. A short drive brings you to the Louisville Waterfront, Downtown Louisville, or any of the major hospitals. If you're a student, we're also near the campuses of University of Louisville, and Sullivan College. Post Oak offers both 1 & 2 bedroom apartments and endless amenities to help you enjoy the comforts of life.
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