$1000 OFF traditional and renovated units! *Must move in by 1/31/2019. Terms & Restrictions Apply
Well, they don't take care of the apartments. I had black mold and roaches and they didn't do anything. All they said was....." I don't know what your talking about. No one else has complained" and yet the whole building complained. Save your money and time stay away.
Nice place place to rent
I am a new resident of the community, as well as new to the Louisville area in general, but my experience with the staff has been nothing but excellent. When searching for an apartment while moving, the leasing agent Malina was a big influence in my final decision, because not only was she courteous during my tour of the premises, but answered all my questions knowledgeably and confidently, even when she knew the answer may not be 100% to my liking. To date, the maintenance crew has been very responsive in addressing the issues I noted on my move-in paperwork, and when they couldn't complete a job right away, they proactively communicated what they needed to do (e.g., order parts to fix our hall light which wasn't working on move-in). I also appreciate how multicultural the Mallgate community is, not only in the staff but the residents as well.
Showed me an apartment that was not mine then moved into an apartment that was nasty. The apartment building is/was infested with roaches and all the apartments in the building had them. The office staff is a joke saying they don't remember anything when you clearly spoke to them about the issues. Mold growing in the celling and on the walls the staff would say that its from the past tenants and not even look. This place is horrible.
The pest problem is absolutely ridiculous. Worst apartment I've lived in.
Located on the south side of the mall, Mallgate Apartments of St. Matthews offers a convenient location to live, work, and play. Live in the middle of it all with surrounding retail, dining, and entertainment options. Offering attractive Studio, 1-bedroom, 2-bedroom, and 3-bedroom apartment and townhome options with ample parking. Features include swimming pool with sundeck, fitness center, playground, and business center.