Charlestown Of Douglass Hills

After 2 years of living here I'm truly sad to leave. Although I got a home closer to work and son's school, I enjoyed living here. The maintenance staff was amazing and Natalie and DeAnn were just fantastic to me the whole time!! I will definitely refer others who are looking for a place to rent. Thanks!!

I am a former resident at Charlestown of Douglas Hills Apartments and the staff: Natalie,DeeAnn,Tony,Downie,Chris are very caring and go the extra mile. I had to relocate out of town to Owensboro,KY otherwise I would still be there,I would totally recommend. I miss everyone there very much as over the years they became family to me, I was a resident for over four years and I would go back there to live in a heartbeat! Thank you for the opportunity to write a review on there behalf.

The management staff were very helpful and welcoming as I adjusted to my "new normal." Any maintenance request made were addressed timely. I truly enjoyed my time here, and appreciated how well kept and quiet it was.

Home is where you make it and this was a wonderful choice for my family. Safe, accommodating, reliable, and personal made our five years happy ones at Charlestown. Having a pool in the summer and a short walk to the park were added bonuses in addition to other great perks, especially proximity to schools, churches, and freeway access. Thank you also to Natalie and DeAnne and the maintenance crew for taking such good care of us! They were always available, addressed concerns, and above all friendly and kind.

Terrible main office, terrible appliances, I've had a ticket open at the office about ants coming in through the floor and still no sign of an exterminator four weeks later. I signed a year lease January 2017 and I absolutely cannot wait to get out. The place is ran like a concentration camp, every week there are new "rules" slid through your mailbox. There are way more affordable, nicer options within a stone's throw away. Stay away from this place.