Charlestown Of Douglass Hills

After 2 years of living here I'm truly sad to leave. Although I got a home closer to work and son's school, I enjoyed living here. The maintenance staff was amazing and Natalie and DeAnn were just fantastic to me the whole time!! I will definitely refer others who are looking for a place to rent. Thanks!!

I am a former resident at Charlestown of Douglas Hills Apartments and the staff: Natalie,DeeAnn,Tony,Downie,Chris are very caring and go the extra mile. I had to relocate out of town to Owensboro,KY otherwise I would still be there,I would totally recommend. I miss everyone there very much as over the years they became family to me, I was a resident for over four years and I would go back there to live in a heartbeat! Thank you for the opportunity to write a review on there behalf.

Terrible main office, terrible appliances, I've had a ticket open at the office about ants coming in through the floor and still no sign of an exterminator four weeks later. I signed a year lease January 2017 and I absolutely cannot wait to get out. The place is ran like a concentration camp, every week there are new "rules" slid through your mailbox.

There are way more affordable, nicer options within a stone's throw away. Stay away from this place.

The size is good for the price but thats about it. Not updated at all and fixtures, cabinets and appliances all very dated. Ive been catching mice since Ive moved in. There is a leak from the upstairs bathroom that comes through the ceiling in the living room that has never been fixed. The ceiling is brown and peeling off from the water damage. Definitely not worth the money.

Great staff and strong customer service skills from office staff (accommodating) to maintenance team (quick). Lots of amenities at Charlestown Apartments and you cannot beat the location. Safe, fun and never any issues in my 4 years here as a tenant.