The staff are nice....most will try to make things right for you. If you live in an older building you may need a lot of repairs. The amount I pay in rent is definitely in my price range!
They seem slow on representation
The maintenance is AWFUL!! Stay away! I am currently trying to move out it is so excruciatingly painful to deal with. I have been trying to get maintenance to fix broken items for over a year now. Run for the hills don't rent from them!!!!
The AC unit has been out since late April. My bf made multiple phone calls and even talked with so,done when paying rent to get the issue resolved. It is now June 8th and it still isnt fixed. I think they come in, twiddle their thumbs, leave and say they fixed it. I have an email trail starting May 15th about the issue. FYI: dont put in paper requests or talk to so,done on the phone. You need something to prove that you even contacted them. I went into the office and spoke with whoever the guy was in his nice air conditioned office and he showed me where they received the request and that it had been fixed. Well, it still isnt fixed and now out tub wont drain. We are literally using a mop bucket to get the water out of the tub so we can shower.
No one has called me back and no one answers when I try to call to contact this business
Come live in the charm of our historic properties. We feature a great variety of apartments and single-family home rentals from in Old Louisville, The Highlands and Crescent Hill for any budget! We also offer 24-hour emergency maintenance and a caring professional staff to assist you!