Save your money! You will be making a huge mistake if you decide to rent from the Springs. I lived there for two years and despite ALL of the issues I had, I kept to myself and let everything go. I scheduled a move out inspection with Katee, the property manager. The day of the inspection i was called and asked to move up my inspection as she was swamped. Again, although it was very frustrating to move up this meeting due to the office being understaffed, I dismissed it and agreed to move the meeting up. Once she arrived for the meeting, she informed me that the maintenance member who is supposed to inspect carpets (since i had a dog) was not going to be able to attend the inspection I scheduled over a week prior. I had to go out of town for work the next week so Katee agreed that since I wanted to be present for the inspection that the office could FaceTime me when the maintenance member inspected the carpet as they would not agree to wait until I was back from my work trip. I sent a follow up email the following day to an office member to ensure I was "present" for the inspection. She emailed me back and said that she would email me after lunch sometime with a time for the FaceTime call. Flash forward two days and I am contacted from the same individual saying they had replaced the carpets and that I was going to be charged the total cost. I reached out to inquire as to why I was not contacted and she claimed she tried to call. I had no missed calls, no voicemail, and no email. I have since obtained call history from AT&T to verify that she in fact never tried to contact me. The office failed to prove to me that the carpet was replaced. They sent me an invoice from the Springs, nothing from an actual company that replaces carpet and when I asked how they prove stains are caused from pets they simply had no answer. All of the women in the office were so unbelievably rude. They went to such measures as to contact a former roommate who was no longer even on a lease
Peaceful, very secure, clean and well maintained community. The management is very professional and co-operative. Unfortunately in a slightly remote location from public areas like supermarkets, malls, restaurants. But definitely a wonderful experience. The complete renting process is online and I could move in within less than an hour which is a big plus point.
I like it just for the car gated entrance it is needed to have at least another access
The springs has been very professional. Everything is top notch, great staff and community. It is a safe place to live and I enjoy it more than any complex I have lived in.
I want to do so in writing that I can review & edit w/ pride.
1809 at Winchester Apartments is a pet-friendly, apartment community near Hamburg on the east side of Lexington, Kentucky. Located minutes away the University of Kentucky the apartment amenities include washers and dryers, wood laminate flooring in the living room, kitchen and baths, ceiling fans and 2-inches faux-wood blinds. The apartment layout is designed for comfort and convenience with large closets, a private, ground-level entry and an open kitchen layout. Attached and detached garages are available. Many homes have patios or balconies. Springs at Winchester Road Apartments is a gated community that has a resort-style pool, 24 hour fitness center and a fenced, leash-free dog park. Our location is great, on Winchester Road between I-75 and KY-4, perfect for commuters to Toyota & Lexmark. Residents will enjoy a relaxing setting and beautifully landscaped grounds with easy access to shopping and dining options. Give us a call today for leasing information.
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