ROYAL COVE AT WATERWORKS OFFERS AN IDEAL LOCATION CLOSE TO, WELL, EVERYTHING. Royal Cove at Waterworks is a gem of a community in the heart of Fort Thomas - just a stone's throw to Cincinnati and Fort Thomas. Here, you'll find beautifully remodeled apartments - including the large 2-bedroom duplexes with plenty of space to live life on your own terms.
6-Month, 9-Month, 12-Month
Open until 5:00pm
Set up a tour with this company over a month ago. Got a text the night before confirming my visit and telling me the steps I needed to take. Took a half OFF work to view the apartment. Showed up on time and called the number multiple times to let them no I am there. Waited 10 minutes and no one showed up. Texted the person I scheduled my appointment and they said sorry something must have come up you can reschedule for another day. Excuse me? You didnt show up for a tour that was scheduled. Super unprofessional and probably speaks volumes about how the service would be if you were to actually live there.
None of the above they turned me down. I cant believe they go by your income and credit score I probably more dependable than someone with a higher score. Totally disappointing. Where Im at now I pay rent water SD1 gas and electric and Ive been here for more than 4 yrs. to judge by my income is discrimination
The parking lot has holes so large that you worry that your car will pop a tire. The trash bin is so small that it can not hold all the trash, and you have to hold over trash so that it isn't laying on the ground for days. The front door doesn't lock after hours. The first floor fire door can not be closed because it wasn't installed correctly and was never fixed. Maintenance leaves boxes, water heaters, trash in the lobby over the weekend. Laundry room is GROSS. There is so much dirt in the air vents the dryer vents are broken or non-existent, there are tiles missing (and this was just one of them). The lights in the hallway were out for a month, and although reported, took a month to get these changed. They have gone through 3 names over the past year or so, so it is hard to keep track of who to contact. Small repairs are never made when requested. Would not recommend.
Best place to live in NKY
I lived at the waterworks town home location for 29 days before we could not handle the extremely poor management any long. We had a gas leak when we moved in that we were not told about and did not find out until two weeks after living there. The day we moved in the railing on the stairs literally broke in half, the exhaust vent in the bathroom did not work so after two weeks of putting in requests with no response someone finally came but all they did was remove the vent leaving a hole in the ceiling which was never resolved in the time we lived there. The bar in the closet had no supporting structure leaving it to break when weight of clothes was placed on it, we were missing a weather strip on the front door which lead to higher than usual electric bills, the closet doors had paint peeling and chipping off every time they slid because there was no track on the floor to keep them aligned. We paid $950, the extra $50 to insure that we had a unit with a washer/dryer that was provided. We were never able to use it due to management never responding or helping to resolve the issue of a defective W/D unit. After three weeks of no W/D use management finally called a plumber who attempted to resolve the problem but hit a pipe and flooded our kitchen. To solve this, they then proceeded to shut off the entire building electric for 24 hours with no notice. Every time a concern was brought up via email, face to face meeting, or phone call nothing was resolved. management took weeks to resolve small problems and never resolved big concerns. It took three months to get our deposit back after several attempts to contact the office were made. After finally receiving the deposit, it was $33 short due to a "late fee" that was supposedly waived and having a $0 balance when we moved out. Management has since changed from the time I lived there but it is very clear that the incredibly poor management style has not. I would never recommend this place to anyone.
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