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The Seasons on Chelsea Apartments is a prestigious community surrounded by charming landscape with panoramic wooded views in beautiful Fort Mitchell, Kentucky. We understand convenience is a must, and we're located just minutes from the Expressway, CVG, Kroger, Florence Mall and Crestview Hills Mall, Buttermilk Square Shopping Center, Historic Montgomery Inn, Towne and Country Sports Plex, Big Bone Lick State Park, Downtown Cincinnati, The Bengals and Reds Stadiums! You deserve the best, don't settle for less; choose The Seasons on Chelsea for your new home!
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Do not live here. Management never completes work orders when they promise. The office staff is not friendly or trained properly. Monarch corporate office does not respond to resident complaints.
Frustrating office staff that lacks support from corporate office. Quick to charge late fees, trash fees, & increase rent, but they will not put money into improvements or timely repairs.
One problem after another here & zero accountability or customer service from management. The price of this apartment is not worth it. It is not well kept here, to the point that management is aware of roach problems & has pest control service inspect your apartment about every 40 days to check for signs. Management admitted our roach issue was from neighbors & still refuses to compensate for the inconvenience. We have had leaks in apartment from holes in roof, bad smell in apartment from chain smoking neighbors below, & shower takes 20 minutes to get warm but kitchen sink water will scold you in less than a minute. You can find better quality for same price in same school district & zip code. Keep looking; dont live here.
ADT has supposedly been fixing the card entry at fitness center going on 3 weeks now. Wondering if it will ever happen. That is where the laundry loading card machine is as well.
If I could give 0 stars I would.
The management is terrible. And it seems like they do inspections every couple of weeks for no reason.