Welcome to Crescent Ridge Apartments! Our quaint community is quietly positioned in a wonderful neighborhood setting surrounded by mature trees and a beautiful lake. We offer the best value in townhome living in Northern Kentucky! Community features include an impressive newly landscaped lake, playground and laundry facilities in each building. Professionally managed and owned by PLK Communities- you'll love coming home to Crescent Ridge!
Alex did an amazing job getting us moved in quickly, he was very kind and we LOVE our new apartment. There are a few kinks that I believe were because we needed to move in quickly and they were accommodating us to get things done quickly. Alex has assured us that the few things we need taken care of will be done soon. Its nice and spacious new carpeting and were able to make it our own which we love, thanks Alex.
The price you pay to live here is ridiculous with everything that is wrong . Dumpster area always has trash all over the place, the hallways are never clean . Ever . Parking is terrible , always having to park at the end of the driveway because there is always people that dont live here parking upfront . Kids always running up and down the hallways at all hours of the night, maintenance team is horrible. Nothing ever gets fixed. No one ever answers the phone in the office and when they do they are very rude and dont seem concerned about the issue your having. Definitely need more washers and dryers because 2 each is not enough by any means.
Looks ok from the outside, but the inside of the properties are not well maintained. Laundry rooms and hallways are filthy and seem to be neglected completely (lights are not replaced when they go out, garbage everywhere, large puddles of water always on the floor) buildings are far from renovated and have endless issues, including bugs and mice. Management is unprofessional. Not worth the price you pay every month, although Crescent Springs isnt an incredibly bad area to live.
Trash is always everywhere around the dumpster. People let pets relieve themselves right outside their sliding doors and do not pick up after them. Have to request 2-3 workorders before something is completely repaired or fixed. Two washers and dryers per building is ridiculous. Carpet had NO padding at move in due to age and looked disgusting after a month. Had the manager come look. Nothing ever happened. Very disappointed in this place. Cannot wait to get out!
I haven't heard back from them. I've called more than once and have gotten their answering machine every single time. Its been all times of the day.