The manager is very, very rude. The apartment has a terrible smell that we cant seem to get rid of no matter what we do. There is very little noise control. I can hear everything my neighbors do... including when they cough or have conversations. My lease cant end soon enough.
Terrible service, terrible customer service, extremely loud neighbors. They will also, no matter what you do, return your deposit. Steer clear.
Apartments were nice, but not sound proof at all. My husband and I are very quiet people & I received calls from the office about my neighbor complaining we were too loud multiple times a week. This could have just been a picky neighbor, but I've rented for going on six years and not once have I had a noise complaint. The staff was okay professionally nice, but it seemed they were always looking for reasons to complain about something. When my husband and I moved out they nickel and dimed us for EVERYTHING they possibly could. Again, we have almost always received a full or partial deposit back from our former landlords, but here we owed thousands (partly due to terminating our lease). We received a bill to replace the grass near our front door because it was browning! Are you serious? This is a pet friendly community that is charging tenants replacement sod fees because my neighbors puppy peed on the grass by my door. This reason alone was enough for us to not regret our decision to leave. Location of complex is nice, but if given the opportunity I would look for somewhere else to move.
We love living at SunStone Apartment Homes at Fox Ridge! We have been here since they opened, about two and a half years ago. The apartments are beautiful with great floor plans and in-suite laundry. The exceptional staff (Noah, Jessica, and Danae) go out of their way to greet everyone with a smile and to make us each feel like a top priority. The maintenance staff is fantastic as well. The grounds are kept very clean and tidy. The gym, pool, and club house are wonderful amenities. We love the location of Fox Ridge since you never have far to go for great shopping or dining.
Deciding to live at Sunstone has been a great decision for my family. The kids can walk to school, and we are close to everything. They keep the grounds immaculate, and the staff is always super friendly. I dont normally do reviews, but in this case, I highly recommend Sunstone.
SunSTONE Apartment Homes at Fox Ridge is a newly constructed property (2016) located in West Wichita / Maize. It is situated along the bustling Maize Road retail corridor with every retail service our residents might need close at hand. We are also located in one of Wichita's most desirable school districts (Maize). Come see us!
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