The staff at the point are kind and very helpful when a problem arises.
If youre looking for a nice updated place to live with knowledgeable staff, look elsewhere. Within the first month I moved in, I had to call maintenance for a leak in my ceiling. It was raining outside and my ceiling started leaking in two different spots. I called maintenance and all they did was cover it up with some Kilz and call it good. So of course it happened again the next time it rained and they did the same thingcovered it with Kilz. They also informed me that, these things happen when it rains that hard and at an angle. Yeah right, Ive never had a ceiling leak in any other place that Ive lived. Then, winter rolls around. On one very cold day, my pipes, along with many others in the complexes, froze and I did not have hot water for over 24 hours. They had me put a big heater machine that connected to the pipes (which are outside in a closet) to the pipes in the inside (under my sink). The heater itself sat right in the middle of my living room. I had to take a day off work to sit at home and make sure that no one broke into my apartment since I had to leave my outside door cracked for the heater to connect. I was also unable to sleep that night as I had to leave my door cracked open while the heater ran. I went to the office staff and told them about my frustrations and they informed me that I should get a space heater to put in my laundry room. I had a one bedroom apartment. The laundry room was literally a closet with a stackable washer and dryer. Anyone with a brain knows that you are not supposed to put a space heater in an enclosed room. It is a major fire hazard. Lastly, I finally had my moveout date set up. I was to move out on August 5th. On July 27, I called the office and asked them how much I needed to pay for the 5 days in August. The lady I spoke with didnt know and said shed have to ask and give me a call back. She called me back and said I didnt have to pay anything. She was wrong and it got taken out it my deposit
Honestly, from the moment I called them looking for an apartment, they were very friendly and helpful
I'm consistently amazed at the friendliness and courteousness of the management here. They make you feel like they care about you as a tenant. You are not just a number. They respond quickly and get back to you when they don't have the answer. I looked at other places when my lease expired, but decided to renew my lease. The community is very diverse, but no drama is evident. The location is excellent near the highway, sprouts and other shopping center. There is a security patrol and safety is number one. The grounds are kept up wonderfully, and maintenance is fast to respond. The location is great, it's close to food, shopping, and entertainment. What more can I say? I highly recommend The Dunes At City Center!
The Pointe at City Center in Lenexa, KS is conveniently located inside the Lenexa City Center and is only a short drive from Overland Park, KS and downtown Kansas City. Enjoy great highway access, convenient location and newly renovated apartments just minutes from shopping, dining and recreation. With 1, 2 and 3 bedroom apartment homes and a variety of great features, you'll find everything you're looking for at The Pointe at City Center. We also have beautifully appointed 2 bedroom Townhouses. If sparkling swimming pools, wood burning fire places and walk-in closets don't get your attention, we know our updated interiors will. We offer great custom interior finishes that make an apartment more like a home. The style of your apartment home will make you proud to call The Pointe at City Center home.
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