The Madison - Lease by the Bedroom

HIGHLY RECOMMEND YOU DO NOT LIVE HERE! When we first moved in, we didnt have hot water for about a month before it was fixed, the faucet sprayed all over our kitchen for a couple weeks, our dryer was broke for a month before it was replaced, and we also have mold growing in the walls, under the carpet, and through our vents. We took a mold test and when we told management, they sent maintenance to tell us that the mold was just dust and our test was inaccurate. We sent our mold test to the lab and came back with three different types of mold, two which are toxic. When we sent the results, they stuck a tube up our vents and sucked whatever was in there out, leaving a mess all over our floor/beds. The mold problem never was properly fixed in a safe manner and the manager wont let us out of our lease that weve been trying to get out of for months. Now, over 90 furnaces are broken in this complex and are getting different answers on whether our apartment is safe or not. Management has made all of this very difficult, and wont respond to most of the emails we send. If we go down to the office, the manager is never there and we end up getting nowhere. Overall do not recommend staying here, there are too many problems with this place.

I would NOT recommend living at The Madison. As soon as we moved in we were without hot water for the first two weeks before it was fixed. Also, our washer and dryer were broken for weeks before being fixed. After the first few months of living at The Madison my 3 roommates and I all started feeling sick. We werent sure what the cause was so we decided to check out air vents where we discovered mold. We informed The Madison of this discovery and maintenance was brought in and told us it was just dust. They cleaned and painted over the vents and said the issue was resolved. We let a week or so go by and had no change in our health and felt something was still wrong. 2/4 of us decided to go to the doctor and both got diagnosed with upper respiratory infections. So we purchased at-home mold tests. Mold started growing on the test within a day or so. We sent an email to The Madison management with our findings and were instructed that we needed to have the tests sent to a lab. So we did as instructed and got the results back within a week. The tests results showed we had 3 kinds of mold growing in our apartment. We forwarded the results to management where we were told that the tests are not always accurate. Since our testing was inaccurate we offered them to conduct their own testing, which they did not do. On top of that, there are utilities that are stated to be covered in our lease yet we still get billed for.

Great staff and location. Washer and dryer in unit.

Great atmosphere, amazing workout facility and lounge area. Right near bus line.

Great location, with amazing amenities!

Great location, friendly staff, cool layouts and realistic pricing!! I definitely recommend the place!

I loved living at the Madison. I lived there for an amazing 3 years with my dog. My first born daughter will be named Madison to remind me of the very first place I called home since living with my parents. I’m just kidding but the Madison was truly great and I would definitely recommend. They have always treated me so well for the past 3 years, very sad to be closing a chapter and moving away :’)

Great service and amazing agents here that really go out of their way to make you feel like you found a long lost cousin. Amazing community and very clean!

I loved my time at The Madison! The front office staff was always nice and welcoming. They made the move in and out process easy and stress free. maintenance was quick and always made sure to go above and beyond on our requests. I loved the activities that the property hosted, it made me feel like I had my own little community within my apartment complex. I am saddened that I have to leave and will continue recommending the Madison to my friends!

I have thoroughly enjoyed my time at the Madison. I highly recommend it to any new students of ISU. The staff is friendly and there are lots of opportunities to meet friends.